[Drjenna]

I have a new 2023 marquis standard battery all wheel drive. I’ve had it for less than a month and I’ve not been able to get to work. I’ve made sure that I go out and start the vehicle while it’s still plugged in and that it’s charged to 80% and work is only 50 miles away. When I get to work I plug it in again. Then when I leave work, I can’t even get 20 miles to a charging station without it going dead. Again, I’m not running any defrost or heat or anything. I live 50 miles from work I can’t even get to work and then safely to a charging station without it running dead. Ford tells me that it’s because it’s cold out and I should just expect that I can’t go more than 50 miles. It probably has something to do with my driving style. I’ve been monitoring my driving efficiency and it’s 98% for acceleration and deceleration and in the mid 90s for speed. I’m going to freeze to death and die trying to get to and from work. Did I really just spent $70,000 in a car that can’t go more than 50 miles without needing a 45 minute recharged? I want to cry.

 

[Ravensfan1996]

What do you mean it goes dead? 80% even in cold weather should get you 100+ miles. The best thing to look at is your miles per kwh, found on your trip screen. What does that say? Should average about 2 to 2.5 in winter, summer should be 3+

 

[Drjenna]

What do you mean it goes dead? 80% even in cold weather should get you 100+ miles. The best thing to look at is your miles per kwh, found on your trip screen. What does that say? Should average about 2 to 2.5 in winter, summer should be 3+

I am averaging 1.2 m/kw. I think i once saw it reach 2.2

I live 50 miles from work, and make sure that it is at 80% charge to leave. This suggests a range of 173.. I drove 50 miles to work, 7 to the highway, 40 on the highway, 3 off the highway. Because it loses posted range so quickly, i drove without any heat, so my feet and hands were cold. I periodically turned on the window defogger and then turned it off. At work i plugged the vehicle in, but it didnt charge noticeably.
WHen i got back in, there was not enough range to get home. It said 40 miles. I drove 12 miles to the nearest charging station and it was not working, so i drove to a volvo dealership that was close by and closed, but had a high speed charger. by that time my range was so low that i was getting the "low range" notifcations that are RED in color, less than 12%. I never run the car or accessories when charging or it LOSES range, so, again, i FROZE!
When it got to 57 miles (total charge time, 0hrs 49 min, 28$ charge added, distance added 45 miles) , i drove into milwaukee to use a high speed charger near an open wal mart so i could stop freezing, because i knoew that i didnt have enough to get 40 miles to home.
At walmart I charged up to 80 percent and drove home. (charge time 0h35 min, distance added 97 miles, total charge added 44%)


I also had over 100 miles on a less cold evening and drove without heat or defogger to eat dinner 18 miles from home. We couldnt get home without driving to a high speed charger, because we lost over 40 miles on that trip--and i didnt want to risk it.

SOmetimes when it is sitting in my driveway on the 110 v charger, it will charge, and i get logs that say: charge time 1hr 21 min. total charge: 2% distance added: -1 mile (THAT"S A MINUS SIGN)
Another example: total charge time, 1hr 10 min. Total charge added: 3%. Distance added: -1 mile.

When i drove the car to the dealership to report these concerns, i went less than 8 miles. when i arrived (again, no heat) i had 133 miles. THe car was parked and off in the warmed service garage. I was there less than 20 minutes. And the car dropped to a reported range of 124. (a loss of 9 miles, while off and sitting in a warm-ish garage?!)


I have 403 miles on the car.
At the dealership they charged on a level 2 charger. 2hr 5 min, adding 24% charge, and adding 40miles with a reported distance added of 40miles. (they recharged it to 100%) with a reported range now of 199 miles.
THe dealership indicated that as yet they cannot find a problem.
I contacted the Ford Customer Experience line, got transferred to an "electrical and battery expert" who told me that if they cant find a problem with the car, then these are the problems:
1. i dont condition the car for 30 minutes before driving (i dont have a regular day to day schedule) i DO make sure i start the car while it is plugged in. I DO make sure i wait 3 minutes before driving.
2. I need to drive on the back roads instead of the highway in order to regain the energy from breaking
3. It is my driving style (I typically get 99% on acceleration and deceleration parameters, and above 90% on speed-- but if anyone can tell me what speed to drive to get to and from work withuot having to recharge i will do it.

I am so incredibly pissed off that i spent $67,000 dollars on a car that i cant safely drive to and from work. I have to borrow other people's cars to go to work. to the ski hill (it's only 20 miles, but i sit there all day and cant get stranded in the boonies) I would think that if i spent that kind of money, i should be able to go more than 100 miles without having to sit someplace for 45 minjutes to recharge. And i would think i should be able to go 100 miles and still have HEAT and defogging. This is worse than an amish horse and buggy.

 

[peugfan]

I am averaging 1.2 m/kw. I think i once saw it reach 2.2

I live 50 miles from work, and make sure that it is at 80% charge to leave. This suggests a range of 173.. I drove 50 miles to work, 7 to the highway, 40 on the highway, 3 off the highway. Because it loses posted range so quickly, i drove without any heat, so my feet and hands were cold. I periodically turned on the window defogger and then turned it off. At work i plugged the vehicle in, but it didnt charge noticeably.
WHen i got back in, there was not enough range to get home. It said 40 miles. I drove 12 miles to the nearest charging station and it was not working, so i drove to a volvo dealership that was close by and closed, but had a high speed charger. by that time my range was so low that i was getting the "low range" notifcations that are RED in color, less than 12%. I never run the car or accessories when charging or it LOSES range, so, again, i FROZE!
When it got to 57 miles (total charge time, 0hrs 49 min, 28$ charge added, distance added 45 miles) , i drove into milwaukee to use a high speed charger near an open wal mart so i could stop freezing, because i knoew that i didnt have enough to get 40 miles to home.
At walmart I charged up to 80 percent and drove home. (charge time 0h35 min, distance added 97 miles, total charge added 44%)


I also had over 100 miles on a less cold evening and drove without heat or defogger to eat dinner 18 miles from home. We couldnt get home without driving to a high speed charger, because we lost over 40 miles on that trip--and i didnt want to risk it.

SOmetimes when it is sitting in my driveway on the 110 v charger, it will charge, and i get logs that say: charge time 1hr 21 min. total charge: 2% distance added: -1 mile (THAT"S A MINUS SIGN)
Another example: total charge time, 1hr 10 min. Total charge added: 3%. Distance added: -1 mile.

When i drove the car to the dealership to report these concerns, i went less than 8 miles. when i arrived (again, no heat) i had 133 miles. THe car was parked and off in the warmed service garage. I was there less than 20 minutes. And the car dropped to a reported range of 124. (a loss of 9 miles, while off and sitting in a warm-ish garage?!)


I have 403 miles on the car.
At the dealership they charged on a level 2 charger. 2hr 5 min, adding 24% charge, and adding 40miles with a reported distance added of 40miles. (they recharged it to 100%) with a reported range now of 199 miles.
THe dealership indicated that as yet they cannot find a problem.
I contacted the Ford Customer Experience line, got transferred to an "electrical and battery expert" who told me that if they cant find a problem with the car, then these are the problems:
1. i dont condition the car for 30 minutes before driving (i dont have a regular day to day schedule) i DO make sure i start the car while it is plugged in. I DO make sure i wait 3 minutes before driving.
2. I need to drive on the back roads instead of the highway in order to regain the energy from breaking
3. It is my driving style (I typically get 99% on acceleration and deceleration parameters, and above 90% on speed-- but if anyone can tell me what speed to drive to get to and from work withuot having to recharge i will do it.

I am so incredibly pissed off that i spent $67,000 dollars on a car that i cant safely drive to and from work. I have to borrow other people's cars to go to work. to the ski hill (it's only 20 miles, but i sit there all day and cant get stranded in the boonies) I would think that if i spent that kind of money, i should be able to go more than 100 miles without having to sit someplace for 45 minjutes to recharge. And i would think i should be able to go 100 miles and still have HEAT and defogging. This is worse than an amish horse and buggy.

It does sound like something is not right. Phantom electrical drain? I would say in the short term overnight just charge to 100%. You need the range and charging to 100% if you are using the car the next day will do zilch to your battery life and you got an 8 yr warranty. I have a Premium AWD and extended range but if I start out cold start at 15 to 20 F day without any preconditioning or preheating I'm climbing up past 2 miles per kilowatt within 3-4 miles even with the heat set at 70F fan speed 3 and I can approach 2.2 - 2.5 mi/kwh within a few more miles.

If you are charging with 120 volts outside when it is cold your car will not precondition and if you have the heat on you will not get many kwh to the battery. In that case it is better to just charge the battery which will have some warming affect.

What temperatures are you talking about when charging and when driving? When you are no longer plugged in I would just start off driving the car gently rather than warming up. Warming up without driving is giving you 0 mi/kwh.

 

[peugfan]

What is your charging situation? Rent or own, garage, no garage, more than one electrical circuit available? Somehow I would hope you could get 240 volt charging which would give you more kwh per amp. Unfortunately summer temps are not here yet.

 

[Say Watt]

There are some factors that are not precisely clear.

A standard battery is going to have less range - especially in the cold.

If it is an "L1" 120 volt charger, that would take over a day to fully charge a standard battery. "L2" 240 volt, 32/40 amp is "more better" - full charge in six hours with your battery.

Make sure you have the vehicle set up for internet connection for the latest updates for charging performance.

Pre-heat the cabin with plugin current before you leave:

https://www.ford.com/support/vehicle/mustang-mach-e/2022/how-to-videos/video-library/more-vehicle-topics/6306734020112?name=how-to-precondition-your-cabin

Then use heated seats and steering wheel instead of the electric heater with full fan which is a battery bandit.

 

[Ravensfan1996]

If you are only getting 1.2 miles per kwh thats only like 84 miles at 100% if you have the standard battery (70kw). Whats the temperature? Hilly terrain? Driving over 70-80mph? Sounds like you only have regular plug and car is outside? To precondition the car in cold weather you need a 240v plugged in and departure time set. Thats warms the battery before you leave. Definitley charge to 100% in these conditions to get the most range and if you have a L2 charger at work you can set a departure time there as well before you leave, it needs about an hour to warm up. Still use the heated seats and steering wheel they dont use much. Unfortunately cold weather reduces range, i get 170-200 miles in winter and 270-300+ in summer but i have the larger battery.

 

[peugfan]

I think OP is in Milwaukee area and recent temps have been -5 F to 15 F. Regardless use seat heaters first and heated steering for hands but you still need some heat for defrost. Wear warm socks…my ankles get cold. Smaller battery is 75% of bigger battery capacity and do charge to 100% whenever you can. Here in St Paul, MN it was -13 F this Wed early am but unfortunately (or fortunately) I just got a new hip on Monday and cannot drive my Mach E for a week.

 

[RickMachE]

Are you saying you are driving 95 miles an hour, and complaining about range?

Why aren't you charging to 90%, as the manual recommends? Or 100%, if you need the range? Why did you buy a standard range car if you drive like this and need ER? Did you not understand before spending $67,000 how batteries react to excessive speed and/or cold?

 

[peugfan]

Are you saying you are driving 95 miles an hour, and complaining about range?

She is saying 95% on the energy guide, not 95 mph. Go back and reread. She needs the range ergo 100% on battery.

 

[RickMachE]

If you're charging at home, or work, on an 120v circuit, that's going to give you 1.1kW per hour. In an 8 hour work day, that's 8.8kW or 12.6% of your battery. So no, that won't recover your trip to work.

In the dead of winter, without preconditioning (which doesn't work on 120v anyway), you will get around 2.1 miles per kilowatt, possibly even a bit less depending how cold it is and how much you run the heater.

With your battery, a 100 mile round-trip commute should not be attempted without 100% battery charge. Your RANGE PREDICTION will adjust over time to reflect reality. You need to install level 2 charging at home, and see if work will also.

Also, it's a Mach-E, not a Marquis.

 

[sazonelcaribeno]

There's definitely something wrong, friend. It's 30 degrees where I am and my awd standard range select gets 140-150 miles out of an 80% charge with the heat on at 75.

 

[dvanghunt]

There are some factors that are not precisely clear.

A standard battery is going to have less range - especially in the cold.

If it is an "L1" 120 volt charger, that would take over a day to fully charge a standard battery. "L2" 240 volt, 32/40 amp is "more better" - full charge in six hours with your battery.

Make sure you have the vehicle set up for internet connection for the latest updates for charging performance.

Pre-heat the cabin with plugin current before you leave:

https://www.ford.com/support/vehicle/mustang-mach-e/2022/how-to-videos/video-library/more-vehicle-topics/6306734020112?name=how-to-precondition-your-cabin

Then use heated seats and steering wheel instead of the electric heater with full fan which is a battery bandit.

I am averaging 1.2 m/kw. I think i once saw it reach 2.2

I live 50 miles from work, and make sure that it is at 80% charge to leave. This suggests a range of 173.. I drove 50 miles to work, 7 to the highway, 40 on the highway, 3 off the highway. Because it loses posted range so quickly, i drove without any heat, so my feet and hands were cold. I periodically turned on the window defogger and then turned it off. At work i plugged the vehicle in, but it didnt charge noticeably.
WHen i got back in, there was not enough range to get home. It said 40 miles. I drove 12 miles to the nearest charging station and it was not working, so i drove to a volvo dealership that was close by and closed, but had a high speed charger. by that time my range was so low that i was getting the "low range" notifcations that are RED in color, less than 12%. I never run the car or accessories when charging or it LOSES range, so, again, i FROZE!
When it got to 57 miles (total charge time, 0hrs 49 min, 28$ charge added, distance added 45 miles) , i drove into milwaukee to use a high speed charger near an open wal mart so i could stop freezing, because i knoew that i didnt have enough to get 40 miles to home.
At walmart I charged up to 80 percent and drove home. (charge time 0h35 min, distance added 97 miles, total charge added 44%)


I also had over 100 miles on a less cold evening and drove without heat or defogger to eat dinner 18 miles from home. We couldnt get home without driving to a high speed charger, because we lost over 40 miles on that trip--and i didnt want to risk it.

SOmetimes when it is sitting in my driveway on the 110 v charger, it will charge, and i get logs that say: charge time 1hr 21 min. total charge: 2% distance added: -1 mile (THAT"S A MINUS SIGN)
Another example: total charge time, 1hr 10 min. Total charge added: 3%. Distance added: -1 mile.

When i drove the car to the dealership to report these concerns, i went less than 8 miles. when i arrived (again, no heat) i had 133 miles. THe car was parked and off in the warmed service garage. I was there less than 20 minutes. And the car dropped to a reported range of 124. (a loss of 9 miles, while off and sitting in a warm-ish garage?!)


I have 403 miles on the car.
At the dealership they charged on a level 2 charger. 2hr 5 min, adding 24% charge, and adding 40miles with a reported distance added of 40miles. (they recharged it to 100%) with a reported range now of 199 miles.
THe dealership indicated that as yet they cannot find a problem.
I contacted the Ford Customer Experience line, got transferred to an "electrical and battery expert" who told me that if they cant find a problem with the car, then these are the problems:
1. i dont condition the car for 30 minutes before driving (i dont have a regular day to day schedule) i DO make sure i start the car while it is plugged in. I DO make sure i wait 3 minutes before driving.
2. I need to drive on the back roads instead of the highway in order to regain the energy from breaking
3. It is my driving style (I typically get 99% on acceleration and deceleration parameters, and above 90% on speed-- but if anyone can tell me what speed to drive to get to and from work withuot having to recharge i will do it.

I am so incredibly pissed off that i spent $67,000 dollars on a car that i cant safely drive to and from work. I have to borrow other people's cars to go to work. to the ski hill (it's only 20 miles, but i sit there all day and cant get stranded in the boonies) I would think that if i spent that kind of money, i should be able to go more than 100 miles without having to sit someplace for 45 minjutes to recharge. And i would think i should be able to go 100 miles and still have HEAT and defogging. This is worse than an amish horse and buggy.

Sorry to hear about your experience. I can share my experience with a PREMIUM AWD STD. During summer it showed it can only get 200 to 210 miles. In the winter it dropped to 160miles. I drove with the car about 108miles (fully charged at home) and I was forced to charge after that. The winter was about 20 to 35F at the time. It is true you do not get the range when it is wintertime. If it is raining/snowing and you have wipers on, or defog on or heated seats, heated steering and then heating the car - > it will take the energy out of it very quickly. On this same trip we had we returned home with a 85% battery charge and we drove home through a storm (108miles). We were about halfway when the system warned us to switch off heat because with energy left, I would not reach my house. We had to switch off central heating in the car (including heated seats and steering wheel) but had to keep the defogger on. It was dark so lights were on.

I agree it is a pain to drive with these conditions and difficult to plan if the car shows that you can drive 140miles (making a number up here), but then you can hardly drive 50miles. It makes it difficult to plan. 120Vac charging is super slow and you HAVE to charge overnight just to get about 18% energy added to the car. For that reason, it is better to get a 240Vac charging at your house - it will charge to 100% overnight (+-11hrs).

I have now upgraded to a MACH-E GT extended and it is a little better, but it still requires a lot of planning. GOOD LUCK.

One last comment - this behavior of the electrical Mach-e is not just related to FORD: TESLA has the same problem during these cold winter days/months.

 

[rikker]

Are you saying you are driving 95 miles an hour, and complaining about range?

Why aren't you charging to 90%, as the manual recommends? Or 100%, if you need the range? Why did you buy a standard range car if you drive like this and need ER? Did you not understand before spending $67,000 how batteries react to excessive speed and/or cold?

She is getting a plus 90 score which means she is usually under the speed limit not driving over 90 mph. And she is getting + 90 on acceleration and braking which means she is driving like a grandmother not a teenager. So those parameters are not contributing to the issue.

 

[TomM92]

I understand your problem. I live in western Nevada and it has been a cold winter. As mentioned, the cold cuts the range for all EVs, not just the Mach-E. If you have a 70KW battery, then it appears you need 100% battery to go where you need to go. You can't recover that each night on a 120 Volt plug. I recommend you have an electrician come in and run you a 220 Volt circuit. You need a NEMA 50 plug (50 Amp minimum circuit breaker). You can plug your Ford charger in by using the other plug that came with the charger set. Set your car to charge to 100% during the winter. Hopefully we warm up and your problems go away.

 

[jimsug]

Something is definitely wrong with your vehicle, sorry. I am taking a simile length trip this weekend. I have no plan to charge and no range anxiety.

Standard range; premium; 4wd
temp will be below 10most of the weekend
45 miles each way.
I anticipate range over 160.

Update: my trip was 49 miles each way (call it 46 highway plus three city driving). Also a mile excursion while at my destination.

Michigan weather
Temp outbound was 10 degrees
Temp inbound was 2 degrees
I used low heated seats; +steering wheel and temp at 70…very comfortable.
Battery went from 100% to 24%.
kWh was 2.4 both to and from destination.

my math says with ~70kw capacity standard battery ( fuel tank) At harsh case cold weather use rate of 2.0 (like my mpg) I should have a range of 140 miles. Sure enough, 75% of that range is 98 miles, leaving a comfortable buffer of 40ish miles in the tank.

so original poster, It sounds like something is wrong with your car if it is not making your 50 mile commute. Wish I had an answer.

 

[TomM92]

Something else I forgot to mention. You will likely extend your range if you always drive in One-Pedal. This is regenerative braking (regen) if you weren't aware (didn't see it mentioned above). If you are in mountain terrain like I am, it will make a big difference. I have new brakes on my car since I don't use the brake pedal at all. I only tap the brake pedal for "hold" mode, which Ford should fix. (Tesla cars automatically go to Hold mode every time you stop, which is better and safer.) In FordPass, go to Vehicle, Charging, My EV Driving...pick a trip, and you will see under "Brake Score" how much range you got from regen if you drive in One-Pedal mode. Your Brake Score should be 100% if you do it right.

 

[peugfan]

She said she got 98% on deceleration. Given this situation i think OP best bet is to get a 240 volt 40 amp charger at home and at work if that could be done. Work places have to start accommodating the future of EV. People are willing to pay for their electricity but they need it to be available AND WORKING.

 

[patmurphey]

For future consideration, standard range cars can be a bad bargain in cold climates, especially combined with AWD (additional range reduction) for snow and ice.

 

[Wayne-001]

Something else I forgot to mention. You will likely extend your range if you always drive in One-Pedal. This is regenerative braking (regen) if you weren't aware (didn't see it mentioned above). If you are in mountain terrain like I am, it will make a big difference. I have new brakes on my car since I don't use the brake pedal at all. I only tap the brake pedal for "hold" mode, which Ford should fix. (Tesla cars automatically go to Hold mode every time you stop, which is better and safer.) In FordPass, go to Vehicle, Charging, My EV Driving...pick a trip, and you will see under "Brake Score" how much range you got from regen if you drive in One-Pedal mode. Your Brake Score should be 100% if you do it right.

We established in another thread that all driving modes can be equally efficient. If you drive 2-PD and are getting "Brake Score" close to 100%, then it is just as efficient as 1-PD. When you step on the brake in 2-PD mode, it does regenerative braking unless you slam on the brakes (then you get both regen and friction). BTW, my MME always holds when I am stopped in 1-PD mode, even if I am on a slope. Can't remember if there is a setting related to this. Most days, I never touch the brake once.