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10,000 Mile service

16K views 44 replies 23 participants last post by  MachDavis  
#1 ·
Hello everyone.
As I approach 10k miles, I wonder what to do for service. So far the car has been completely reliable. I plan on keeping the car, but don’t want to get robbed by your typical unscrupulous dealer. As you might guess, I haven’t had a great time finding one I can completely trust.

So, what type of service do I get at 10,000 miles? Everything written in the manual? Or is that a bit of overkill and not needed? How much should I spend. The car is a 2021 GT, if that matters.
Thanks!
 
#3 ·
Just had mine done a few weeks ago. From memory, they rotated tires, changed wiper blades and cabin air filter and inspected several items I can’t remember and checked some other things I don’t remember…no charge. Not because the dealer is altruistic, but because one of the line items on the dealer’s add on “pack”, along with tinted windows, interior fabric treatment, nitrogen in the tires, etc., is “Maintenance for Life”.

The first vehicle I purchased from them over a decade ago and obviously an ICE, had a long list of “dealer adds” which included “Maintenance for Life” for close to $1000. When I did the math for them, showing I’d have to keep the car for twenty years to justify that price and that I could get the windows tinted myself for half their price (I don’t remember them pushing nitrogen tires back then) I declined the add ons. They said it was “mandatory” to pay for the add ons and I replied that it wasn’t mandatory that I do business with them. They agreed to include the add ons for no additional charge and we’ve done it that way for the 5 or 6 vehicles purchased by my family since then. Just had the oil changed and tires rotated on my Maverick for no charge also.

There is obviously some charge associated with the service since I received “milestones” in Ford Pass, but I didn’t pay anything out of pocket.
 
#10 ·
Just had mine done a few weeks ago. From memory, they rotated tires, changed wiper blades and cabin air filter and inspected several items I can’t remember and checked some other things I don’t remember…no charge. Not because the dealer is altruistic, but because one of the line items on the dealer’s add on “pack”, along with tinted windows, interior fabric treatment, nitrogen in the tires, etc., is “Maintenance for Life”.

The first vehicle I purchased from them over a decade ago and obviously an ICE, had a long list of “dealer adds” which included “Maintenance for Life” for close to $1000. When I did the math for them, showing I’d have to keep the car for twenty years to justify that price and that I could get the windows tinted myself for half their price (I don’t remember them pushing nitrogen tires back then) I declined the add ons. They said it was “mandatory” to pay for the add ons and I replied that it wasn’t mandatory that I do business with them. They agreed to include the add ons for no additional charge and we’ve done it that way for the 5 or 6 vehicles purchased by my family since then. Just had the oil changed and tires rotated on my Maverick for no charge also.

There is obviously some charge associated with the service since I received “milestones” in Ford Pass, but I didn’t pay anything out of pocket.
Yes. I went in to get inspected and only paid the inspection fee. I said the battery needed to be replaced, and they did it for free.

I will go in soon for my 10K checkup.
 
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#11 ·
Just had my 2021 GT (non PE) in for 10k service. Dealer charged $220 (welcome to SoCal). Tire pressure, rotation & washer fluid were performed + normal inspections. See Owner Manual for detail. No other work performed. Since I've had a couple of issues (HVBJB & power seat fixes), I figured it was wise to get it dealer-serviced at the appointed interval. We'll see how the next 10k miles go-- may not return to the dealer for 20k.
 
#12 ·
Consider getting a Discount/American Tire road hazard warranty that includes free tire rotations/rebalancing as well as flat repair. And add the washer fluid yourself. Then when you take it in you can instruct them those items have already been done and you don't authorize them to repeat them.
 
#18 ·
Per the support site:
HERE'S WHAT HAPPENS AT YOUR 10,000 MILES CHECKUP
  • Inspect brake pads, shoes, rotors, drums, brake linings, hoses and parking brake.
  • Inspect vehicle cooling systems level, strength and hoses.
  • Inspect half-shaft boots.
  • Inspect steering linkage, ball joints, suspension, tie-rod ends, drive shaft and U-joints. Lubricate if equipped with grease fittings.
  • Inspect the wheels and related components for abnormal noise, wear, looseness or drag.
  • Inspect tires and check tire pressures.
  • Perform multi-point inspection.
  • Rotate the tires, inspect tire wear and measure tread depth.
 
#19 ·
Call my cynical: Unless you have a specific problem, I doubt the above inspections are actually done. What is done is the tire rotation.

When I worked in a garage many years ago, we used to call the above a "shelf Job":

At 2500 miles, normal oil change interval back in those days, after changing the oil, filter and rotating the tires we use to park the car for 20 to 30 minutes on the far wall under a shelf.

An hour after the customer brought in the car, we returned it to him.

Hence the name "Shelf Job".

As to the specifics above at 10K miles:

  • Brake pads: with regenerative braking nothing to do here
  • Cooling system: good for 50K miles, nothing to do here
  • Inspect half shaft boots: see shelf job above
  • inspect steering: if you do not have a complaint, see shelf job above. Modern cars do not have grease fittings
  • wheels: to check for abnormal noise, the car will have to driven. I doubt this will be done and if you have not complained about noise, see shelf job above
  • check tire pressure: you can do this yourself. In fact I specifically tell my dealer not to change the tire pressure. Too many times the car comes back with over 40 psi the max allowed on the sidewall instead of the correct pressure, plus you can check the tire pressure on your dash.
  • Rotate tires: make sure you mark the tires with chalk before this is done to make sure the dealer actually rotates the tires
 
#28 ·

I addressed this in #3 above. The 2nd sticker on all of this dealer’s new cars has “Maintenance for Life” listed at $1000, but knowing that everything is negotiable, I paid MSRP. I had ordered my GTPE so of course there wasn’t a 2nd sticker on it, but when we did the final paperwork in finance, Maintenance for Life price was zeroed out on my invoice, along with window tint and a couple of other items. Again, everything is negotiable (until it’s not).

Above is the first page of my receipt for my recent 10,000 mile service to show DickMachE that cabin filter IS included - on the last page the total cost is $0.00.
 
#30 ·
Thanks for all your answers. Despite the range of thoughts, it gives me an idea.

I keep remembering a young lady I knew sometime in the 1980’s. She had a very basic economy car, and routinely paid a few hundred dollars every time she brought her car in for an oil change. I remember her telling me she wasn’t too concerned with the price. She wanted to be comfortable all was well.
 
#31 ·
Thanks for all your answers. Despite the range of thoughts, it gives me an idea.

I keep remembering a young lady I knew sometime in the 1980’s. She had a very basic economy car, and routinely paid a few hundred dollars every time she brought her car in for an oil change. I remember her telling me she wasn’t too concerned with the price. She wanted to be comfortable all was well.
With that type of thinking I bet she was one of a handful that before boarding an airplane bought life insurance from one of the bending machines:

"...she wasn’t too concerned with the price. She wanted to be comfortable all was well."​
 
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#34 ·
I just got my 10K service. They suggested new wiper blades and a cleaning of the A/C something ($340), both of which I knew were not on the list. I declined both and the service guy said that he couldn't add the multi-point inspection unless he had something to charge me for as everything else was just inspection. He had to talk to someone and came back to suggest a tire rotation for $35. I was happy to have that done. My Ford Rewards were $110, so I still have $75 in credit, plus I got a car wash. So, I was happy with the result, although you have to be informed on what is required and what they are trying to charge you extra for (typical of all service visits).
 
#35 ·
I have been fortunate with my dealer. For my 2022 Mach-E's 20,000 mile service I called my local dealer and was told about $300. I then called the dealer I purchased the car from and they charged me $25 for the service. It was worth the 40 minute drive. It's worth checking out what dealers charge since it seems to be different which I experienced in my Lexus as well.
 
#36 ·
Just had 20k service and HVBJB recall on my 22 GTPE. Dropped off at 9am Tuesday picked it up at 815 this morning. They put in a new HVBJB and something else I don’t recall. Also changed cabin air filter, new wiper blades and rotated tires. No charge. They were not able to do the charging port recall but gave me a loaner car because the service manager said that if they could do it, the software update could take weeks (weeks??!)

I have bought several cars from this dealer (Holmes Tuttle Tucson) and been happy with them. They do always want to add “Service For Life” plans but I’ve always turned it down; in spite of that they have just included it for no additional cost on my last couple of cars/truck. Looks like that’s been a pretty decent deal.
 
#44 ·
Unbelievable! I asked my service advisor about the 10,000, 20,000, & 30,000 service and the answer was rotate tires and change the air filter (which is easy and I do it myself). If you need to get yearly inspections for your state let them do it at that time since the tires will be off anyway.
 
#45 ·
Hello All,

I appreciate everyone's opinions. It was crucial in me purchasing a 23 MME GTPE Nite Pony. I drove a Toyota for 16 years. Lot of information to digest. I noticed in a previous service it showed "Air Conditioning and Heating Service". Any ideas what the issues could have been? I have 9400 miles. I will share my experience.