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12v Charging System Fault/Plug in to maintain 12v Battery

578 Views 3 Replies 3 Participants Last post by  RickMachE
Hi there..recently received these two errors. Have had all of the update, recalls, and service updates installed (mostly buy the dealer since OTA updates for the recall and the service bulletins just don’t work for me). I keep the MME plugged in at al times, but recently kept it unplugged for a day or two (in the garage) in mild spring temps and received the prompt above to plug in (SOC not affected). A month or so earlier and from time to time since I’ve had the car I receive the occasional 12v charging system fault in the app, not in the car. I’m not sure why I would need to keep a 12v battery plugged in constantly to maintain charge, an ICE vehicle and even the MME can sit for weeks without the 12v running down that much, especially on relatively young battery (Dec ‘21).

So the updates mentioned above all installed by the dealer, it’s had its 10k check up so been TO the dealer (recently) and they didn’t notice anything (not surprising though), should I be concerned?
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If the dealer just did updates, and they didn't plug in a 12v power supply, that would cause the 12v battery to be low. But, if you then drive it, it should charge back up.
If the dealer just did updates, and they didn't plug in a 12v power supply, that would cause the 12v battery to be low. But, if you then drive it, it should charge back up.
Hey Rick, what do you mean by 'if they didnt plug in a 12v power supply"? I am having the exact same issue yet my battery is at 90% and when i plug it in it says battery is full and stops charging.

Any ideas?
Hey Rick, what do you mean by 'if they didnt plug in a 12v power supply"? I am having the exact same issue yet my battery is at 90% and when i plug it in it says battery is full and stops charging.

Any ideas?
First, you are talking about the level of charge in your high voltage battery, not the 12v battery.

When a vehicle is updated at the dealership, it requires the vehicle to be connected to a power supply, otherwise the 12v battery will drain. If a dealership doesn't do this, it will drain the 12v battery and then updates will fail.

If they get the updates done but leave you with a drained battery, and you don't drive enough to charge it before parking, you may have a dead car. Or, if they drain it too low, it may not charge at all regardless of whether you drive or not.
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