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Are you disappointed with the reliability of your electric car?

  • Yes, I expected better

    Votes: 6 10%
  • No, it’s been fine

    Votes: 54 90%
21 - 40 of 72 Posts
Off topic: Well, I think we all can agree, that first and foremost, the greatest disappointment folx in the US have is the paucity of journalism present in our sources of information and news. Yet, I get it there's not much money in being serious. But, if you are looking for people to complain about something the internet is the best place.

On topic: I do find it surprising that this Consumer Reports study seems to strongly suggest to us that the worst cars made, in the world, are dominated most by those manufactured by Mercedes-Benz(?) and Volvo(?) and Rivian? Perhaps the data in this study may tell us even more about the people who subscribe to Consumer Reports these days as well as buy those cars, than the vehicles themselves?

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[/QUOTE = JohnS
Two years and 10,000 into Mach e ownership and I have not had to take it to the dealer for any problems. I have spent$60 for two tire rotations and $20 for two New York State inspections (nothing for emissions testing because it has no emissions). Plus 1 gallon of windshield washer fluid that is shared with CR-V Hybrid. Electricity cost averages about $15/month. All electronic issues that have come up have been cured by a reboot(turn off then restart) just like my phone and laptop. My dealer has a salesman who is pretty expert on Mach e's. All my questions have been answered by him via phone, text or drop in. My Mach e is better than I imagined it would be.
 
View attachment 9687
A new study says that most electric vehicle (EV) owners are less satisfied than internal combustion engine (ICE) owners. Are you disappointed with the reliability of your electric car? Please share your thoughts by answering the following question:

Are you disappointed with the reliability of your electric car?
  • Yes, I expected better
  • No, it’s been fine
I would also like to know why or why not. Please feel free to share any specific examples of unreliability if you have them.

Looking forward to hearing from everyone!

I have a 2019 KIA Niro EV and so far the only service has been to rotate the tires and change the cabin air filter. The battery range is still the same as when I bought it.
I have had a 2021 Mach-E California Rt1, a 2022 Premium that was totaled in a crash initiated by a robbery suspect be pursued by the police, and now a 2023 Premium. Mechanically I have had no problems. The 2021 and 2022 has quite a few software issues, but so far the 2023 has not had any software service.
On the 2023 the battery temperature control pump (TCP) is somewhat noisy but I am not sure if that is indicative of a problem. I didn't hear the TCP on the 2021 or 2022.
 
Honestly I was expecting better. I have experienced issues with 2 recalls, front camera errors, and I had to fix it the camera issues on my accord because the dealer would not cover it. My overall experience with charging has been hard as well. It’s been a rough journey with my car so far.
 
...Tesla overcharged owners initially and was able to build the network...
Tesla recognized from the beginning that electric cars were going nowhere without a reliable charging network - partially included in the pricing of the cars and partially an investment in a future revenue business. Something wrong with that? Maybe others should have invested in their share, and we wouldn't be in this mess.
 
I have been very happy with my '22 GT which was manufactured (July '22) just after the HVBJB issue.
There have been a few minor s/w glitches with phones, but nothing that didn't resolve on my next shutdown/restart.
Yes, there could be improvements. I would say the same with every car I have ever owned.
My '12 Ford Explorer had the new SYNC3 and there were a number of minor s/w issues with that roll-out. But, Ford kept sending updates over several years with a new free version of the navigation, so I was pretty satisfied with that response. Ended up being a very good and dependable interface after that -- hoping for the same in the MME, but may be another few years...
 
The charging network is a big problem currently, but building a network would have been very costly for Ford.
Tesla overcharged owners initially and was able to build the network.
In May or therabouts, Ford owners will be able to use Tesla's network, therefore I believe Ford made a good decision. (although we don't no the true cost yet)
I think you’re right, but do think it may have been worth the effort for Ford. I believe it’s a mistake for them to piggy back onto Tesla’s network.
 
Off topic: Well, I think we all can agree, that first and foremost, the greatest disappointment folx in the US have is the paucity of journalism present in our sources of information and news. Yet, I get it there's not much money in being serious. But, if you are looking for people to complain about something the internet is the best place.

On topic: I do find it surprising that this Consumer Reports study seems to strongly suggest to us that the worst cars made, in the world, are dominated most by those manufactured by Mercedes-Benz(?) and Volvo(?) and Rivian? Perhaps the data in this study may tell us even more about the people who subscribe to Consumer Reports these days as well as buy those cars, than the vehicles themselves?

View attachment 9692
Amen
 
View attachment 9687
A new study says that most electric vehicle (EV) owners are less satisfied than internal combustion engine (ICE) owners. Are you disappointed with the reliability of your electric car? Please share your thoughts by answering the following question:

Are you disappointed with the reliability of your electric car?
  • Yes, I expected better
  • No, it’s been fine
I would also like to know why or why not. Please feel free to share any specific examples of unreliability if you have them.

Looking forward to hearing from everyone!

Consumer Reports is trash. I’ve had my Mach E for 2 years and 22,000 miles. I love it and it’s been the best car I’ve owned as far as reliability & I’ve had cars/SUVs from Mercedes, BMW, Mazda, Ford, Infiniti, Suzuki, Kia, Hyundai & Jeep over the years.
 
View attachment 9687
A new study says that most electric vehicle (EV) owners are less satisfied than internal combustion engine (ICE) owners. Are you disappointed with the reliability of your electric car? Please share your thoughts by answering the following question:

Are you disappointed with the reliability of your electric car?
  • Yes, I expected better
  • No, it’s been fine
I would also like to know why or why not. Please feel free to share any specific examples of unreliability if you have them.

Looking forward to hearing from everyone!


Well, I would have to disagree with that study. I’ve had my first edition MME for three years, and other than a few software updates I’ve had zero problems with the vehicle. In fact, following the EV market, I cannot really find another one I would replace it with. I’m very pleased with the quality of the vehicle, and I think Ford did an exceptionally good job in the design of it.
I’ve also learned to really enjoy the blue cruise feature of it, and use it on a regular basis, and renewed the subscription for three more years.
 
Consequence of 10 below zero and owners not preheating their batteries before attempting to charge. The combination of reduced range leading to more often charging, and those customers dramatically slowing charging caused a backup that turned into somewhat of a disaster. The superchargers were all functioning normally. A battery that has cooled to below zero wont charge until it has been heated to a minimum temperature and charging will be slower if still below normal. The same issues exist for any other EV, but they aren't out in the numbers to cause the big backup.

An urban area like Chicago has more owners relying on DC fast charging because of apartment and condo living. There is a lesson here - it's a courtesy to fully precondition a battery in very cold weather before taking up a charging space.

Nothing unique to Tesla here - It's just that there are a lot more of them.
 
Overall, I've been happy with my Mach E. It's the third all electric vehicle I've owned. First two were a Leaf and a Focus. Both were fine but limited range made them more "work and about town." I've had my Mach E on a number of road trips with zero issues. There was the ONE trip where the High Voltage Battery Junction Box failed, and that was troublesome. In the middle of nowhere... No nearby Ford dealer... spent a lot on two trucks and rental cars, and Ford had the car for two weeks including the time to transport back to me. However, they did reimburse me for all of my expenses outside of only giving me a low amount per day for rentals. I do think that if Ford had handled the HVBJB failure better, I'd have been pleasantly surprised. Instead, so much of the effort fell to me to get things taken care of. But I am overall happy with the car, and my next car will also be electric, but I plan to drive this one for some time before ever trading it.
I had a EV focus too. That really helped with appreciating my MME
 
I may be 'beating a dead horse' here but as I've previously posted, longer range while desirable is not as important as on-board acceptance 150v vs 800v technology and a charge curve that holds a 3 digit charge rate for more than a couple of minutes. What good are charge stations that have the potential to put out 250 to 350 kW if the vehicle only accepts 150 kW, and then drops to under 100 in 60 seconds.
Several times a year I make a one way 386-mile trip to my place in Utah. I usually leave my Nevada place at 100% SOC and stop at either Cedar City, UT (186 miles) or Beaver, UT (237 miles). The main determinant for the location has more to do with the range of my bladder vs. vehicle range. While not a deal breaker for me, the 40-minute charge time is about 2x the length that I would prefer. A 'better' charge curve would make the stop more in line with the time it takes to address the 'nature call'.
EDIT: If there's a way to increase the range on the former, then longer vehicle range would be desirable.
Agreed. Better range is always great, but it’s ridiculous to think EVs shouldn’t come to market until they can match ICE range.
 
I have a 2021 MME with about 36,000 miles on it in 30 months. Issues:
  • Dealership knowledge, timeliness and overall customer skill is low.
  • Parts availability seems to be an issue
  • Software updates are haphazard and Ford promises a lot, delivers much less
  • Range is less than advertised
  • I have not had many issues overall that caused inconvenience
Overall I love the car, hate the service, will probably trade it in for another MME.
 
2023 Mach-e AWD extended range. 3+ months in and no problems. I charge at home and have never tried to charge anywhere else. I drive 50 miles to work round-trip and we use it to run all of our errands. We use the Explorer (ICE) for trips out of town. My calculations are that I'm saving $125/month conservatively in fuel costs. I expect more savings in the spring/summer. So far it is the best vehicle I've ever owned. I've noticed range diminished in the cold (MN) but I see that with ICE vehicles too. Best part is never having to refuel in subzero MN winter. That said, I'm not sure why anyone would buy an EV if they can't charge it at home in a temperature controlled garage unless you live in the south.
 
21 - 40 of 72 Posts