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Anyone have problem with their brakes? My brakes are making a rubbing noise. Took to dealer on Tuesday morning. As of today (Thursday) they still cannot tell me anything. Nothing. Not what is wrong with it or how much longer they are going to have it. I understand that only a few technicians can work on MME, but I think that is ridiculous! Called next closest dealer and they can't get me in for two weeks! Really Ford馃槷馃!
 

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Anyone have problem with their brakes? My brakes are making a rubbing noise. Took to dealer on Tuesday morning. As of today (Thursday) they still cannot tell me anything. Nothing. Not what is wrong with it or how much longer they are going to have it. I understand that only a few technicians can work on MME, but I think that is ridiculous! Called next closest dealer and they can't get me in for two weeks! Really Ford馃槷馃!
Any outcome here? Mine is making noise when coming off the brakes. Switched wheels/tires but don't think that is it.
 

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I have the same issue. I just dropped my MME off at the service department. The guy was trying to convince me it鈥檚 normal and not to leave the car. First he told me it鈥檚 rust from all the dirt, then I told him I have a car wash membership and get it cleaned every other day and he said it鈥檚 probably too clean. I told him I want it checked out. I鈥檓 sure they will call me in a few hours and say everything is fine. Honestly it鈥檚 really disappointing that you have a car that is 4 weeks old and you hear a grinding noise. This is the 5th ford I have bought in a row and none of my other cars ever made this sound.
 

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I have the same issue. I just dropped my MME off at the service department. The guy was trying to convince me it鈥檚 normal and not to leave the car. First he told me it鈥檚 rust from all the dirt, then I told him I have a car wash membership and get it cleaned every other day and he said it鈥檚 probably too clean. I told him I want it checked out. I鈥檓 sure they will call me in a few hours and say everything is fine. Honestly it鈥檚 really disappointing that you have a car that is 4 weeks old and you hear a grinding noise. This is the 5th ford I have bought in a row and none of my other cars ever made this sound.
Hi VBrown21E4X, Will you send us a message with your VIN and dealership info? I can look into things on my end.
 

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I've had insane brake issues: INSANE!

I bought the car in May No issues, it was great.
Brought to Ford dealers to have snow tires put on, went downhill from there. I noticed a low growl sound in the brakes when I came to a complete stop(happened both in drive and worse in reverse). Brought it to Ford, they said my rear brakes were completely rusted. What? 6 month old car with little weather happening at that point? Of course, brakes weren't in stock, no loaner car available. Brought it back in to get rear brakes replaced. Leave and car is making same noise. I give it a couple days to be sure it's a "new brake" issue. Bring it back, no loaner car available. They tell me nothing is wrong, they hear no noise. So I say, okay, I want someone to come for a short drive with me. Ironically, that guy is like "oh, i hear it" So he speaks with manager, and they will bring in a "specialist" to look at brakes. Of course, it will be two days and no loaner car available. Okay. Specialist looks at car and says my brakes are completely rusted. Granted, new rear brakes have been on the car for less than 2 weeks at this point. I leave the car with them for 3 days and the brakes still didn't come in. So I pick it up, (it was covered in snow in the lot, so I had to brush it off), the next week I get all new front & rear brakes, rotors, everything.

The car sounds perfect for less than a week!

Now I'm back to having the exact same brake issues. They even look all rusted again. But to be honest, I'd almost rather sell the car than bring it back and have to deal with it all again. I was in that shop every week for 6 weeks in a row!
 

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That鈥檚 disappointing. It sounds like we have the same problem.

The service representative called me back today at 5pm and said they did nothing to the car. He wants me to stop in tomorrow to drive the technician around to show him the sound. I told him you can鈥檛 back up 20 feet and hear it the entire time. But I鈥檒l have to leave work tomorrow to drive him around. The sad part is the service guy is insisting that it鈥檚 normal with moisture this time of year. He is literally calling me stupid to my face. I鈥檓 47 years old and I own 4 cars at this moment and had probably a hundred cars in my life and he鈥檚 telling me this is normal.
 

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It does sound like the same problem. I have the report from the technician saying he hears no noise, the brakes look great and it must be "flash braking". (this was after i had new rear brakes put on the car a week earlier.) But that same day, I drove with the service tech in the car and he heard it, the brakes looked all rusted, and a week later their "specialist" said my brakes & rotors were all completed rusted out. That doesn't happen in a week, or even two weeks, even if it was snowing and cold every day AND I left the car outside (which it wasn't, and which i don't.) The noise never goes away either, no matter how far I drive or how often I apply the brakes.

It sounds like brake problem on the Mach-E is much bigger than what is being claimed. And it also seems as though Ford should retrain some of their service department. Talking down to customers isn't a good look. Neither is making them cross a lot in feet of snow and letting the customer brush off their own car that has been sitting for 3 days outside in frigid temperatures and still isn't fixed.

I need to return to Ford and get my brakes fixed. Again. I just don't have the energy to keep taking time off work, and conning family members into dropping me off or picking me back up. But one more time fixing my brakes and I might officially have a lemon.
 

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It does sound like the same problem. I have the report from the technician saying he hears no noise, the brakes look great and it must be "flash braking". (this was after i had new rear brakes put on the car a week earlier.) But that same day, I drove with the service tech in the car and he heard it, the brakes looked all rusted, and a week later their "specialist" said my brakes & rotors were all completed rusted out. That doesn't happen in a week, or even two weeks, even if it was snowing and cold every day AND I left the car outside (which it wasn't, and which i don't.) The noise never goes away either, no matter how far I drive or how often I apply the brakes.

It sounds like brake problem on the Mach-E is much bigger than what is being claimed. And it also seems as though Ford should retrain some of their service department. Talking down to customers isn't a good look. Neither is making them cross a lot in feet of snow and letting the customer brush off their own car that has been sitting for 3 days outside in frigid temperatures and still isn't fixed.

I need to return to Ford and get my brakes fixed. Again. I just don't have the energy to keep taking time off work, and conning family members into dropping me off or picking me back up. But one more time fixing my brakes and I might officially have a lemon.
Hi there. Can you send us a DM with your VIN and dealership info? I can look into this on my end.
 

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Update.

I had to physically go to the dealer today to take the mechanic on a test drive. Before we even got into the car he showed me that the brakes are rusted from sitting on the lot for 2 days. He said he knows about the sound and it鈥檚 the rust.

We went for a 3 minute test drive. Backing up out of the lot the brakes were grinding. Then the brakes continued to grind at the end of every stop. He said this is normal and argued with me when I told him I have 4 other cars that don鈥檛 do this and he says I鈥檓 not comparing it to other cars, comparing it to the other MachE鈥檚 he said new MachEs on the lot that haven鈥檛 been sold yet do this. I told him then they shouldn鈥檛 sell those cars because they are ripping off customers.

I have bought multiple cars from this dealer and it upsets me by the greed that is taking place right now. They had a brand new Bronco hiding in the service department. They wouldn鈥檛 put it in the showroom or lot. They were taking customers into the service department to view it. I would guess they were keeping it out of sight because it had a $30,000 鈥渕arket adjustment鈥 on it.

Like I said I have bought multiple Fords in my lifetime. My first car was a Thunderbird at 16 years old. I鈥檓 47 years old!!! I am also a Ford stock holder. This is the most disappointed I鈥檝e ever been with my dealership.
 

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It does sound like the same problem. I have the report from the technician saying he hears no noise, the brakes look great and it must be "flash braking". (this was after i had new rear brakes put on the car a week earlier.) But that same day, I drove with the service tech in the car and he heard it, the brakes looked all rusted, and a week later their "specialist" said my brakes & rotors were all completed rusted out. That doesn't happen in a week, or even two weeks, even if it was snowing and cold every day AND I left the car outside (which it wasn't, and which i don't.) The noise never goes away either, no matter how far I drive or how often I apply the brakes.

It sounds like brake problem on the Mach-E is much bigger than what is being claimed. And it also seems as though Ford should retrain some of their service department. Talking down to customers isn't a good look. Neither is making them cross a lot in feet of snow and letting the customer brush off their own car that has been sitting for 3 days outside in frigid temperatures and still isn't fixed.

I need to return to Ford and get my brakes fixed. Again. I just don't have the energy to keep taking time off work, and conning family members into dropping me off or picking me back up. But one more time fixing my brakes and I might officially have a lemon.
From what I am guessing (I鈥檓 not a EV technician) the rotors need be be recalled. If every MachE on the lot makes the same noise then it鈥檚 the rotors. I googled custom rotors and don鈥檛 see any option yet. I would guess the material they used is defective if they rust in a day.
 

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Update. Nobody from the Ford EV team has ever contacted me. The service department pretty much told me to shove it. So I am stuck with a grinding sound on a brand new car. I guess my next step would be to contact my attorney and ask what to do.
 

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Update. Nobody from the Ford EV team has ever contacted me. The service department pretty much told me to shove it. So I am stuck with a grinding sound on a brand new car. I guess my next step would be to contact my attorney and ask what to do.
So much for the empty argument of the North American Auto Dealers' Association that their extensive network of local dealers can provide a level of service that no consumer-direct company can ever hope to achieve.
 

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From what I am guessing (I鈥檓 not a EV technician) the rotors need be be recalled. If every MachE on the lot makes the same noise then it鈥檚 the rotors. I googled custom rotors and don鈥檛 see any option yet. I would guess the material they used is defective if they rust in a day.
Most cars brake rotors are made of cast iron due to good heat transfer properties and yes they rust but it is only surface rust which gets wiped off the first time you brake. That should not be a problem unless a vehicle sits for an extended period of time. The rotors would only need replacing if they are warped or if there are grooves (uneven wear). IF the brake pads have iron in them it could cause them to stick to the rotors. I do not know the composition of the MME brake pads. I believe a forum member did have to have pads replaced after driving through heavy water. I believe the pads had broken鈥.I don't have a link to that thread.

What I would suggest is turn off 1-pedal mode, and switch to whisper mode so you get less regen. Time your stops so you are actively braking and you are cleaning the pad and rotor surfaces. Don't do panic stop braking, just moderately heavy braking. See if the noise improves. My MME does not make any noise when braking so what you are describing is not normal. Can you get a second opinion on the 鈥渁ll MachE's brakes make noise鈥? If the noise does not go away you may have a pad problem and/or a dealer problem.
 

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Most cars brake rotors are made of cast iron due to good heat transfer properties and yes they rust but it is only surface rust which gets wiped off the first time you brake. That should not be a problem unless a vehicle sits for an extended period of time. The rotors would only need replacing if they are warped or if there are grooves (uneven wear). IF the brake pads have iron in them it could cause them to stick to the rotors. I do not know the composition of the MME brake pads. I believe a forum member did have to have pads replaced after driving through heavy water. I believe the pads had broken鈥.I don't have a link to that thread.

What I would suggest is turn off 1-pedal mode, and switch to whisper mode so you get less regen. Time your stops so you are actively braking and you are cleaning the pad and rotor surfaces. Don't do panic stop braking, just moderately heavy braking. See if the noise improves. My MME does not make any noise when braking so what you are describing is not normal. Can you get a second opinion on the 鈥渁ll MachE's brakes make noise鈥? If the noise does not go away you may have a pad problem and/or a dealer problem.
VBrown21E4X:
Attached is a reference to a TSB by Ford about a thumping brake noise problem. Not sure this your problem, but arming yourself with info before going back to a dealer is always good.
 

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My brakes are getting replaced AGAIN next week. I had them all replaced in January as well. Prior to that my rear brakes were replaced in December. My dealership doesn't know what to do. And unfortunately because they don't know what to do, they are not handling the customer service part of the equation very well, in my opinion.

It's very frustrating.
 

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Anyone have problem with their brakes? My brakes are making a rubbing noise. Took to dealer on Tuesday morning. As of today (Thursday) they still cannot tell me anything. Nothing. Not what is wrong with it or how much longer they are going to have it. I understand that only a few technicians can work on MME, but I think that is ridiculous! Called next closest dealer and they can't get me in for two weeks! Really Ford馃槷馃!
SQUEAKY BRAKES!!!!!! My MME Premium AWD just hit 1,000 miles鈥攁nd to celebrate, the brakes started to squeak. VERY annoying. Anyone else have this problem? (Not grinding, just squeaking on a slow stop, or backing out).馃槚
 

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SQUEAKY BRAKES!!!!!! My MME Premium AWD just hit 1,000 miles鈥攁nd to celebrate, the brakes started to squeak. VERY annoying. Anyone else have this problem? (Not grinding, just squeaking on a slow stop, or backing out).馃槚
Hello! Send us a private message with your VIN and the name and location of your local Ford dealer.
I鈥檇 be happy to see what I can do to assist with this noise concern. Thanks!
 

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Anyone have problem with their brakes? My brakes are making a rubbing noise. Took to dealer on Tuesday morning. As of today (Thursday) they still cannot tell me anything. Nothing. Not what is wrong with it or how much longer they are going to have it. I understand that only a few technicians can work on MME, but I think that is ridiculous! Called next closest dealer and they can't get me in for two weeks! Really Ford馃槷馃!
My MME is back in the shop at this moment for brakes AGAIN. This will be the 4th set of new brake pads since Jan. Initially the technician told me I needed to "wear" the brakes in. Finally brought it in so they could repair the chip in the paint that I noticed when they took it off the delivery truck. So far FIVE trips to the shop resulting in 4 new brake pads and 3 times rotating and cleaning rotors.They never provide a loaner. My vehicle has only 3400 miles on it. I have an open case with Ford and still no one is able to figure out why this grinding noise persists. It goes away and then returns about a week or less sometimes after the new pads. I like the MME but I'm over it at this point.
 
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