Mach-E Forum | Ford Mustang Mach-E Forum and News banner
1 - 20 of 60 Posts

·
Registered
Joined
·
37 Posts
Discussion Starter · #1 ·
For last couple days I have been getting the message on the car and FordPass app that "Ford Power-up Software Update for your 2021 Mach-E was unsuccessful". I did try to look through options but do not see any way for me to force the update.
IS there anything I can do to make the update successful? I have automatic update turned on with No schedule, so it can be done anytime and car is connected to Wifi when parked.
 

·
Super Moderator
Joined
·
3,004 Posts
Try with your car is connected to your home wifi and have it plugged in. Thats what I did and it installed fine overnight.
 

·
Registered
Joined
·
87 Posts
For me version info first showed up after 1.4.0 then again after 1.6.0. After the 1.7.1 failed update my details are empty like your screen shot.
My version was updated but the description of what is in the update is not complete. plus none of the updated items, "notes", "pushing the radio nob on the screen to get to " calm screen" work. I am thinking it is a flawed update and not sure how to correct it. If car thinks it has 1.7.1 it will not try and update again.
 

·
Registered
2021 ME FE Grabber Blue
Joined
·
251 Posts
My version was updated but the description of what is in the update is not complete. plus none of the updated items, "notes", "pushing the radio nob on the screen to get to " calm screen" work. I am thinking it is a flawed update and not sure how to correct it. If car thinks it has 1.7.1 it will not try and update again.
After two failed attempts I’m thinking Ford has a problem. BTW where are you in NY? I’m on Long Island. Have not seen any other MachEs locally.
 

·
Registered
Joined
·
37 Posts
Discussion Starter · #12 ·
I am taking my car to dealership tomorrow for an RFA module update recommended by Ford Tech Support and have asked them to update my software to 1.7.1 also. I will report what the Ford dealership is able to do and if it works. My car has been trying to do 1.7 update for a while now and says unsuccessful.
 

·
Registered
Joined
·
11 Posts
I am taking my car to dealership tomorrow for an RFA module update recommended by Ford Tech Support and have asked them to update my software to 1.7.1 also. I will report what the Ford dealership is able to do and if it works. My car has been trying to do 1.7 update for a while now and says unsuccessful.
I had mine at the dealership yesterday. They updated whatever was in TSBs, including the RFA update. When I asked about 1.7.1, the response was "huh?"
 

·
Registered
2021 ME FE Grabber Blue
Joined
·
251 Posts
I'm in West Babylon. Nice to see another FE in Grabber Blue. Did you get both recalls in the Ford Pass app? I got both but only the panoramic glass roof shows when I run my VIN at the NHTSA recall website.
 

·
Registered
Joined
·
87 Posts
I'm in West Babylon. Nice to see another FE in Grabber Blue. Did you get both recalls in the Ford Pass app? I got both but only the panoramic glass roof shows when I run my VIN at the NHTSA recall website.
My son used to be paster at St Joseph's Church in Babylon. nice to meet you! Nice town. I got both on the app, and only one at NHTSA also.
 

·
Registered
Joined
·
37 Posts
Discussion Starter · #17 ·
Update: I had my car at dealership for an RFA module update that Ford Guide suggested will help with PAAK performance. The Ford dealership had my car for 1 1/2 day and they claimed to update a number of modules. The technician came out and talk to me as this was one of the first Mach E he worked on. He said there is a lot of experiments going on this car and we are literally the guinea pig as firs adopters.
Good news, this morning I woke up to 1.7.1 update in the car. This update has failed a number of times on my car. Ford Tech told me that could be due to mis match in software versions in various modules in the car prior to his doing the updates. I have not noticed much different than ZERO isses with PAAK since the update.
 

·
Registered
Joined
·
198 Posts
The software version 1.7.01 update was unsuccessful in my car. Automatic updates will not turn on now nor can I set the car to update at a specific time. I have been in contact with the Ford Early Access Team and sent them screen shots and feedback through the Sync 4a screen. Today I was on the phone with a team member from the EA Team. She told me there is a software update team as well and they are looking into my car specifically to see if they can rectify my problem. There are many on the other forum who are having issues as well. For some, the software update installed without a hitch and others had success when the program tried to reinstall itself. I'm now trying to wait patiently for a solution. :confused:
 
1 - 20 of 60 Posts
Top