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I have been on Chat with 2 individuals over an hour plus trying to sign up for my free 250 kilowatt charging. To no avail. Ford customer service is horrible. I finally gave up. Did anyone else have this problem of signing up for the free charging and how did you resolve it?
 

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2021 ME FE Grabber Blue
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I have been on Chat with 2 individuals over an hour plus trying to sign up for my free 250 kilowatt charging. To no avail. Ford customer service is horrible. I finally gave up. Did anyone else have this problem of signing up for the free charging and how did you resolve it?
Did you activate the modem in your vehicle through the Ford Pass app?
 

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Did you activate the modem in your vehicle through the Ford Pass app?
I believe The 250kh is only through Electrify America stations that partner with Ford for this. Once I signed up with EA, the process was automatic each time I plugged in.
 
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