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Discussion Starter · #1 ·
My MME has been moved to 2023. And on top of that. Comfort and tech package not available plus color I ordered iced blue silver no longer available. It defaults to vapor blue. Not getting anything I wanted. I ordered a MME on March 7th; Select AWD with Comf/Tech package. Just got informed by dealer; not there fault they have been great. My MME will be converted to 23my but color and options will no longer be available on Select model plus car went up $3k. Getting same price on car but with none of the options or color I wanted. The said Ford would give me a private offer rebate to offset cost of increase. I'm not sure what to do. My wife and I have had 12 Fords since 2003. This is beyond frustrating. Not getting anything I want and paying the same money for less options. I wish I could talk to anybody at Ford about this situation. I am sure I am not alone. Very dissatisfied with this whole situation. I'm having reservations about even moving forward with this 2023 purchase. Ford also picked the color for me now it's Vapor Blue. Ugly color IMO. I've been waiting going on 6 months now I have wait longer for something I don't even want. I don't know what to do.
 

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I would ask the GM at the dealer if they would upgrade you to a Premium model at the same cost as the Select. I am not familiar with the '23 options, but does the Premium have what you wanted? Good luck.
 

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Discussion Starter · #3 ·
Dealership stated customers would get private offer rebate to help offset cost price increase. What's frustrating is Ford could have reached out and said you need to change color or something to get yours built. They just did nothing. I know they want to cut dealers out. But this is an epic fail.
 

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My MME has been moved to 2023. And on top of that. Comfort and tech package not available plus color I ordered iced blue silver no longer available. It defaults to vapor blue. Not getting anything I wanted. I ordered a MME on March 7th; Select AWD with Comf/Tech package. Just got informed by dealer; not there fault they have been great. My MME will be converted to 23my but color and options will no longer be available on Select model plus car went up $3k. Getting same price on car but with none of the options or color I wanted. The said Ford would give me a private offer rebate to offset cost of increase. I'm not sure what to do. My wife and I have had 12 Fords since 2003. This is beyond frustrating. Not getting anything I want and paying the same money for less options. I wish I could talk to anybody at Ford about this situation. I am sure I am not alone. Very dissatisfied with this whole situation. I'm having reservations about even moving forward with this 2023 purchase. Ford also picked the color for me now it's Vapor Blue. Ugly color IMO. I've been waiting going on 6 months now I have wait longer for something I don't even want. I don't know what to do.
 

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My MME has been moved to 2023. And on top of that. Comfort and tech package not available plus color I ordered iced blue silver no longer available. It defaults to vapor blue. Not getting anything I wanted. I ordered a MME on March 7th; Select AWD with Comf/Tech package. Just got informed by dealer; not there fault they have been great. My MME will be converted to 23my but color and options will no longer be available on Select model plus car went up $3k. Getting same price on car but with none of the options or color I wanted. The said Ford would give me a private offer rebate to offset cost of increase. I'm not sure what to do. My wife and I have had 12 Fords since 2003. This is beyond frustrating. Not getting anything I want and paying the same money for less options. I wish I could talk to anybody at Ford about this situation. I am sure I am not alone. Very dissatisfied with this whole situation. I'm having reservations about even moving forward with this 2023 purchase. Ford also picked the color for me now it's Vapor Blue. Ugly color IMO. I've been waiting going on 6 months now I have wait longer for something I don't even want. I don't know what to do.
Almost glad that I cancelled my Premium AWD LR that I ordered on 2/11. I was too excited, but it became obvious in the last month or two that I would not get the vehicle by 12/1 which I told Ford was the latest we could accept delivery(we go to AZ for 5 months). At the time of ordering it looked like no problem...now it looks like I would have had to re-order a 2023.🤯
 

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My MME has been moved to 2023. And on top of that. Comfort and tech package not available plus color I ordered iced blue silver no longer available. It defaults to vapor blue. Not getting anything I wanted. I ordered a MME on March 7th; Select AWD with Comf/Tech package. Just got informed by dealer; not there fault they have been great. My MME will be converted to 23my but color and options will no longer be available on Select model plus car went up $3k. Getting same price on car but with none of the options or color I wanted. The said Ford would give me a private offer rebate to offset cost of increase. I'm not sure what to do. My wife and I have had 12 Fords since 2003. This is beyond frustrating. Not getting anything I want and paying the same money for less options. I wish I could talk to anybody at Ford about this situation. I am sure I am not alone. Very dissatisfied with this whole situation. I'm having reservations about even moving forward with this 2023 purchase. Ford also picked the color for me now it's Vapor Blue. Ugly color IMO. I've been waiting going on 6 months now I have wait longer for something I don't even want. I don't know what to do.
Hi Marcus, I agree I thought it was completely poor customer service on ford's part here we are waiting for months and then they pull this!

I just had the same thing happen to my mach e order if you haven't done so yet you should be able to contact your dealer and change your color, they allowed me to do that. At this point if the price adjustment is not close to the 2022 price I am thinking of purchasing a Tesla.
 

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Discussion Starter · #7 ·
Hi Marcus, I agree I thought it was completely poor customer service on ford's part here we are waiting for months and then they pull this!

I just had the same thing happen to my mach e order if you haven't done so yet you should be able to contact your dealer and change your color, they allowed me to do that. At this point if the price adjustment is not close to the 2022 price I am thinking of purchasing a Tesla.
I reordered my MME in Black and had to move from Select to Premium. Because of option availability. Don't know what the rebate will be. Probably only $3,000 because of Select over all price increase. Just to be clear dealer is not at fault. Ford did this. They are not good at sales and service. They need not to get involved in anything but manufacturing. A lot of self inflicted decisions on there part. Under forecasted MME orders. Now customer has to pay for there mistake. I also hope they honor their 2.49% for financing when I originally order back in March. We shall see. I am loyal because of my A plan purchasing price ability. But just very disappointed with situation. Could have been avoided. They should have just built what they promised on reservations. No matter what.
 

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I ordered my Select RWD with comfort/technology package on 4/3/22. I was told it would take about six months. It was right at six months when I got my email yesterday asking me to sign my "new" order for the 2023. No comfort/technology package and an updated price. The order guy at my dealership never acknowledged the fact it's NOT the same car I originally ordered. I went to the dealership and they told me the rebate to "help offset the price change" won't be the full $3,000 (he didn't know what it will be). At the dealership, they had the same car I ordered (2022 w/ the tech/comfort package) - just a different color. I figured I'd just take that one, until they told me it had a $15,000 market adjustment on it. So, now I have to wait another 6 months for a car config I don't want... and pay more for it? Not to mention the financing interest rate is higher now too. Now, I don't think I can even afford this car. Before I ordered the Mach-E, I had ordered a Tesla but let it go in favor of the Mach-E. I ordered the Tesla in 2021 and they also switched it to 2022... but HONORED my original order price which was $5,000 less. Had I known Ford would do this, I would have just taken possession of the Tesla.
 

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I reordered my MME in Black and had to move from Select to Premium. Because of option availability. Don't know what the rebate will be. Probably only $3,000 because of Select over all price increase. Just to be clear dealer is not at fault. Ford did this. They are not good at sales and service. They need not to get involved in anything but manufacturing. A lot of self inflicted decisions on there part. Under forecasted MME orders. Now customer has to pay for there mistake. I also hope they honor their 2.49% for financing when I originally order back in March. We shall see. I am loyal because of my A plan purchasing price ability. But just very disappointed with situation. Could have been avoided. They should have just built what they promised on reservations. No matter what.
Dealership told me today the rebate will NOT be the full $3,000.
 

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I ordered my Select RWD with comfort/technology package on 4/3/22. I was told it would take about six months. It was right at six months when I got my email yesterday asking me to sign my "new" order for the 2023. No comfort/technology package and an updated price. The order guy at my dealership never acknowledged the fact it's NOT the same car I originally ordered. I went to the dealership and they told me the rebate to "help offset the price change" won't be the full $3,000 (he didn't know what it will be). At the dealership, they had the same car I ordered (2022 w/ the tech/comfort package) - just a different color. I figured I'd just take that one, until they told me it had a $15,000 market adjustment on it. So, now I have to wait another 6 months for a car config I don't want... and pay more for it? Not to mention the financing interest rate is higher now too. Now, I don't think I can even afford this car. Before I ordered the Mach-E, I had ordered a Tesla but let it go in favor of the Mach-E. I ordered the Tesla in 2021 and they also switched it to 2022... but HONORED my original order price which was $5,000 less. Had I known Ford would do this, I would have just taken possession of the Tesla.
Not surprising. Ford looked like a winner with the Mach e...not so much now. I got my $1000 back and will probably order a Polestar 3. More expensive, but a lot more car.
 

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Hi Marcus, I agree I thought it was completely poor customer service on ford's part here we are waiting for months and then they pull this!

I just had the same thing happen to my mach e order if you haven't done so yet you should be able to contact your dealer and change your color, they allowed me to do that. At this point if the price adjustment is not close to the 2022 price I am thinking of purchasing a Tesla.
Be careful with the Tesla. I drove the Model Y 4 times and in each case got nauseous from the poor suspension. And their price has gone through the roof.
 

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Discussion Starter · #12 ·
Just an update. Reordered 23 MME. Went to Premium package. Plus I was emailed a private offer for getting pushed from 22 to 23 MME. I checked with local dealer about private offer the checked certificate number and program number. Rebate will be for $6500 because I went to Premium pkg. My MME is scheduled week of October 31st and eta for delivery will be first week of December. I'm starting to get a little excited now. I have a vin number.
 

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My MME has been moved to 2023. And on top of that. Comfort and tech package not available plus color I ordered iced blue silver no longer available. It defaults to vapor blue. Not getting anything I wanted. I ordered a MME on March 7th; Select AWD with Comf/Tech package. Just got informed by dealer; not there fault they have been great. My MME will be converted to 23my but color and options will no longer be available on Select model plus car went up $3k. Getting same price on car but with none of the options or color I wanted. The said Ford would give me a private offer rebate to offset cost of increase. I'm not sure what to do. My wife and I have had 12 Fords since 2003. This is beyond frustrating. Not getting anything I want and paying the same money for less options. I wish I could talk to anybody at Ford about this situation. I am sure I am not alone. Very dissatisfied with this whole situation. I'm having reservations about even moving forward with this 2023 purchase. Ford also picked the color for me now it's Vapor Blue. Ugly color IMO. I've been waiting going on 6 months now I have wait longer for something I don't even want. I don't know what to do.
It takes some digging (and I wish I had kept the number for you) but you CAN get ahold of Ford Corporate office to talk directly with the manufacturer to see what solutions they have available. I understand your frustration and feel you should get much closer to what you ordered!! So sorry, it definitely sux and I hope something happens to fix it. Ford Corporate and the dealerships are definitely struggling with this new relationship. I think you could make better progress talking to corporate.
 
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