Mach-E Forum | Ford Mustang Mach-E Forum and News banner

Front Camera Fault-Service Required/Pre-Collision Assist not Available (Five times in shop!)

5569 Views 61 Replies 19 Participants Last post by  MMEmax
Has anyone else had this issue? It also means that adaptive lane control and blue cruise suddenly stop working.

Mine has now been in the shop FIVE times to fix it. They've replaced the front camera, the driver camera (that sees if your eyes are on the road) and made various software upgrades. Sometimes, due to Ford Corp's service being down, they've had to keep it two days.

I love my car, but this is getting ridiculous. Has anyone else had this problem and actually gotten it fixed?

Thanks.
1 - 1 of 62 Posts
Has anyone else had this issue? It also means that adaptive lane control and blue cruise suddenly stop working.

Mine has now been in the shop FIVE times to fix it. They've replaced the front camera, the driver camera (that sees if your eyes are on the road) and made various software upgrades. Sometimes, due to Ford Corp's service being down, they've had to keep it two days.

I love my car, but this is getting ridiculous. Has anyone else had this problem and actually gotten it fixed?

Thanks.
As much as I love my 2021 MachE, I am getting very frustrated with the issues I have had with it since purchase. She is currently scheduled to go in for service in mid March for the third time for “Front Camera Fault-Service Required/Pre-Collision Assist not Available” issue. This is not counting the almost 3 months that my MachE spent at the dealership shortly after I purchased it for a different issue. I am very frustrated with this issue. Adding to the frustration the trial of my Blue Cruise service is due to expire in a few months and I have hardly had the opportunity to use it.
Again I love my MachE and I don’t regret the purchase but I wish that Ford would figure this out!
1 - 1 of 62 Posts
Top