I too have the same problem, brought it in for repair for the second time today, let's see what happens. Hopefully it doesn't take seven, or more, times to fix.
I am days away from my second anniversary of owning the car.
Front Camera Fault-Service Required/Pre-Collision Assist not Available (Five times in shop!)
Has anyone else had this issue? It also means that adaptive lane control and blue cruise suddenly stop working.
Mine has now been in the shop FIVE times to fix it. They've replaced the front camera, the driver camera (that sees if your eyes are on the road) and made various software upgrades. Sometimes, due to Ford Corp's service being down, they've had to keep it two days.
I love my car, but this is getting ridiculous. Has anyone else had this problem and actually gotten it fixed?
Thanks.
Mine has now been in the shop FIVE times to fix it. They've replaced the front camera, the driver camera (that sees if your eyes are on the road) and made various software upgrades. Sometimes, due to Ford Corp's service being down, they've had to keep it two days.
I love my car, but this is getting ridiculous. Has anyone else had this problem and actually gotten it fixed?
Thanks.
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I am days away from my second anniversary of owning the car.
I would like to through out a theory. someone else said they had a wrap blocking the sensor at the top of the windshield causing the problem, I wonder for those of us that had the windshield recall if re- calibrating that sensor is needed to correct this problem.As of now I agreed to wait to end of day 3/3 for a call back from the dealership. Service manager said they have been on the phone with Ford corporate to ensure that every piece of equiptment in the dealership is up to date with all its software. Once all the dealership systems are up to date they will try and update every moduale in the car again. If that doesnt work, they will have to bring in which ever wizard from ford corporate they need to fix it. Going on over 2 weeks now. I will also be contacting ford customer support and screaming my head off. My biggest fear is that the dealership told me they are already in for over $6k in charges (which are covered by warranty). What happens if this happens again later down the road? I have to worry about $6k in charges every time I bring this car in?
My car was not fixed yesterday, not enough time. I needed my car back for traveling. I bring my car back to dealer on Tuesday, the saga continues....
thanks for the information!My car ia apparently fixed after 3 weeks. Ive figured it all out, its a big racketeering scam by the dealerships, let me explain...I brought my car in on Feb 16th for countless pre collision faults like everyone else on this thread.The dealership went through every step, car updates, parts, mod replacements etc.Just couldnt get it fixed. Told me there were $6k in charges already so thank God for warranty. FINALLY, they decided to call the Ford corporate hotline and got a rep/tech on the phone. The Ford rep/tech connected to the dealerships system, updated the dealerships software then updated my car. It took less than a day! Usually any update took forever to complete, now just a few hours. Even the shop service manager had no idea what the Ford rep/tech did. He called it "magicsoftware". It wasnt a harness issue that many have climed to be the problem, yea, they checked that too. So you mean to tell me the dealership didnt know to call the Ford "hotline" in the first go? The dealership racked up thousands in chargers they are going to claim against the warranty. Anyway, in my case it was all software related. If anyone is have this issue make sure your dealership calls the Ford hotline to get the software updated.
Nope, they swore they fixed it, 2 miles later on highway message reappeared, less than 20 minutes after picking car up.. but not since then.Please let me know if they fix it. I've just come off of visit #6 & 7. All this since early 2022. They've done all the software upgrades long ago that someone on this forum suggested. They were told to replace the CRM. Didn't work. Now Ford hotline said to replace the IPCM-A module. It will go in again next week. Mine was an early build (Jan 21) which i got in March 21. If this doesn't do it, I'm probably pursuing the lemon law.
Will try with bluecruise tomorrow to see if message pops up. if it doesn't i will post repair ticket of what dealer did.
Ok so far so good , no additional messages. as promised below is my service record you can use to show your dealer,Nope, they swore they fixed it, 2 miles later on highway message reappeared, less than 20 minutes after picking car up.. but not since then.
Will try with bluecruise tomorrow to see if message pops up. if it doesn't i will post repair ticket of what dealer did.
you are correct, no module replacement , just reprogramming.So there is no hardware that was replaced? Just that modules needed reprogramming? Or am I misreading it?
Well , I guess I jinxed myself. After 4.5 days without an alert (ones I was receiving on a daily basis) I received another one this morning, UGH!
yes, along with collusion avoidance disabled.Same camera error?
so wierd that it went away for 4.5 days, and I did use the car for higheay driving all of the days.
i will see if it happens again tomorrow and report back.
got another pre collision assist not available on the 18th and none since today Imhad a trip of 163 miles, no warning. i used to get the warnings daily. so hard to say. I drive back, 163 miles tomorrow, will see then. all very strange dont know if I can come to a real conclusion. it definately got better, but that doesnt make sense, either something is wrong or it isnt.
got another pre collision assist not available on the 18th and none since today Imhad a trip of 163 miles, no warning. i used to get the warnings daily. so hard to say. I drive back, 163 miles tomorrow, will see then. all very strange dont know if I can come to a real conclusion. it definately got better, but that doesnt make sense, either something is wrong or it isnt.
[/QUOTE
Seems that whenever I try and be positive, I jinx myself. After my last post 2 days ago, have received the fault each of the last two days. Guess its not fixed and I will be making an appointment wit the dealer service dept again.got another pre collision assist not available on the 18th and none since today Imhad a trip of 163 miles, no warning. i used to get the warnings daily. so hard to say. I drive back, 163 miles tomorrow, will see then. all very strange dont know if I can come to a real conclusion. it definately got better, but that doesnt make sense, either something is wrong or it isnt.
Don't know if anyone is still having problems, but had situation fixed, at least for now, today. the attached photo is what they did.Seems that whenever I try and be positive, I jinx myself. After my last post 2 days ago, have received the fault each of the last two days. Guess its not fixed and I will be making an appointment wit the dealer service dept again.
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