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Front Camera Fault-Service Required/Pre-Collision Assist not Available (Five times in shop!)

5567 Views 61 Replies 19 Participants Last post by  MMEmax
Has anyone else had this issue? It also means that adaptive lane control and blue cruise suddenly stop working.

Mine has now been in the shop FIVE times to fix it. They've replaced the front camera, the driver camera (that sees if your eyes are on the road) and made various software upgrades. Sometimes, due to Ford Corp's service being down, they've had to keep it two days.

I love my car, but this is getting ridiculous. Has anyone else had this problem and actually gotten it fixed?

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Seems that the ability of Ford dealer technicians and/or FoMoCo to diagnois the fix of many EV problems is lacking. I sure hope this improves soon or it will have a negative impact on future EV sales.
YES. Get a new shop.

I had 9 months of BlueCruise nightmares until a Field Service Engineer from Dearborn came out with a laptop and a special cord to fix the untold horrors wrought upon my Mustang by an unqualified dealership, who kept insisting that "What? It's fine! It's supposed to not work properly and you're a fool!"

Ford sent the right person, who was obviously a ninja, and they fixed it in a couple hours, including the test drive and wash. Ford has the right people, they know how to fix ALL these problems.
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