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Loathe my purchase

16877 Views 66 Replies 39 Participants Last post by  John P
Well, the buyers remorse is strong at my end. After 7 months of excitement, I'm let down after a day of owning.

And several of my issues are my fault for ignoring reality and not carefully reviewing other writeups and opinions.

Quality is bad. Nothing works. Paint is crap. Interior doors show "body contact" marks very easily. Very little storage and the door storage is awkwardly designed and sloped. Panel gaps are inconsistent. Cheap feel overall. Lots of flimsy plastic on the outside. More than I expected.

That big screen and user interface is a distraction when driving. Audio skips and cuts out. Maps are garbage. Touchscreen is sluggish and poor design.

Charging network near me has more broken / inoperable stations. Range is bad, so I have terrible range anxiety. I failed to research that super-hot Florida weather is not good for any EVs. My fault on that one.

Everything is connected now. Need an app for this, need an app for that. The car is just not ready for mass consumption until they get range solved, get infrastructure built, and solve for slow charges. I also failed to research that even on super fast chargers, when you hit 80% it slows to a snails pace.

I fell for the hype. It's my fault, too. $60k (USD) for a car to make small trips around the neighborhood and city. Dumb on my part. Really dumb.

I'll be selling my MME and getting a small, economical "dumb car." I really hate this car.

In short, you can't just get in and drive this car. You have to plan your day and trips very carefully in order to not run out of charge or be late to everything. And the burden is not reasonable by ordinary standards.
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Well, the buyers remorse is strong at my end. After 7 months of excitement, I'm let down after a day of owning.

And several of my issues are my fault for ignoring reality and not carefully reviewing other writeups and opinions.

Quality is bad. Nothing works. Paint is crap. Interior doors show "body contact" marks very easily. Very little storage and the door storage is awkwardly designed and sloped. Panel gaps are inconsistent. Cheap feel overall. Lots of flimsy plastic on the outside. More than I expected.

That big screen and user interface is a distraction when driving. Audio skips and cuts out. Maps are garbage. Touchscreen is sluggish and poor design.

Charging network near me has more broken / inoperable stations. Range is bad, so I have terrible range anxiety. I failed to research that super-hot Florida weather is not good for any EVs. My fault on that one.

Everything is connected now. Need an app for this, need an app for that. The car is just not ready for mass consumption until they get range solved, get infrastructure built, and solve for slow charges. I also failed to research that even on super fast chargers, when you hit 80% it slows to a snails pace.

I fell for the hype. It's my fault, too. $60k (USD) for a car to make small trips around the neighborhood and city. Dumb on my part. Really dumb.

I'll be selling my MME and getting a small, economical "dumb car." I really hate this car.

In short, you can't just get in and drive this car. You have to plan your day and trips very carefully in order to not run out of charge or be late to everything. And the burden is not reasonable by ordinary standards.
Not a single one your complaints is found on my MME. The only issue is the phone as a key software is glitchy but I can understand that as there are so many different phones out there. I will never drive an ice in town again.
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if you sell very quickly you probably won't lose a huge amount of money. good luck Life is too short to hate a car you have to drive and pay for. I can say my experience has been 180 degrees from yours.
I got my MME in March and have been VERY happy since day of purchase! Everything works and the fit/finish is terrific. I have had issues with the PAAK but that's about it. Sorry your experience has not been as terrific as it could/should have been. With the market the way it is now, I agree that you can probably sell it quickly w/little or no loss.
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I got my MME in March and have been VERY happy since day of purchase! Everything works and the fit/finish is terrific. I have had issues with the PAAK but that's about it. Sorry your experience has not been as terrific as it could/should have been. With the market the way it is now, I agree that you can probably sell it quickly w/little or no loss.
Only had mine for six weeks or so, I looked it over very thoroughly and found fit and finish to be first rate. I haven't had any software issues. PAAK, I set it up just to create an emergency start code but I don't use PAAK. I'm a fob kinda guy.
Too bad this guy is so unhappy after 1 day. 5 1/2 months and 3000 miles in "Big Red" is my pride and joy! The problems have been few and minor. The car drives and handles like a dream. Acceleration is incredible and 270 - 300 mile range is great, no matter where you live. If I could afford it I'd buy another one! My biggest problem is that my gas coupe feels neglected because we don't go out as much as we used to.
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Well, the buyers remorse is strong at my end.
Sucks for you, I guess. For me, I am extrememly happy with my MME. A few quirks, yes, but the vehicle is beautiful, the fit and finish superb, and the driving experience enjoyable. I suggest the OP sell his immedi8ately to someone who can appreciate it.
I still can not but wonder that the original post was to gauge responses from the Forum. There were way too many faults found on a one day old vehicle that were clearly noticeable prior to contract. Who knows? Only @3561 for certain. IJMO/ICBW
I still can not but wonder that the original post was to gauge responses from the Forum. There were way too many faults found on a one day old vehicle that were clearly noticeable prior to contract. Who knows? Only @3561 for certain. IJMO/ICBW
Agree, probably a Tesla rep poaching and preying. Funny how all the happy owners jumped in on this one
Agree, probably a Tesla rep poaching and preying. Funny how all the happy owners jumped in on this one
No I think he's legit, but I think, and he admitted this, he probably didn't do enough research to see if an EV and specifically a mach e would work for him. When his description made it look like any EV would probably not meet his needs. The build quality complaints, certainly haven't been my experience, I looked over my car thoroughly when I first went to the dealer. It IS a mass produced vehicle so certainly some cars might have panel fit issues. I haven't seen many complaining of it tho.
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I kinda feel like this guy is an anti-Ford guy/spammer or something... just because after 1 day of ownership you found all these faults including the charging network? I didn't even try the fast charging network until a few months into ownership. Not a single charger has been down that I've seen in Colorado and I don't have any of the issues that you describe. I haven't read any of the issues from other people either. This is weird. And range is bad? You've driven 300 miles on the very first day you owned it? hmmmmm
Can you post a pic of the new Mach-E? These issues you describe are extremely generic like "flimsy exterior plastic". Maybe I'm just being rude but it just seems like its a situation when a Tesla owner comes onto a Ford forum and starts bad mouthing the Mach-E, that he doesn't own, and he uses generic terms to describe its crap quality. I could be wrong, idk.
Agreed - I live in Florida and don’t have any of the issues this person called out. Planning is part of life.
Well, the buyers remorse is strong at my end. After 7 months of excitement, I'm let down after a day of owning.

And several of my issues are my fault for ignoring reality and not carefully reviewing other writeups and opinions.

Quality is bad. Nothing works. Paint is crap. Interior doors show "body contact" marks very easily. Very little storage and the door storage is awkwardly designed and sloped. Panel gaps are inconsistent. Cheap feel overall. Lots of flimsy plastic on the outside. More than I expected.

That big screen and user interface is a distraction when driving. Audio skips and cuts out. Maps are garbage. Touchscreen is sluggish and poor design.

Charging network near me has more broken / inoperable stations. Range is bad, so I have terrible range anxiety. I failed to research that super-hot Florida weather is not good for any EVs. My fault on that one.

Everything is connected now. Need an app for this, need an app for that. The car is just not ready for mass consumption until they get range solved, get infrastructure built, and solve for slow charges. I also failed to research that even on super fast chargers, when you hit 80% it slows to a snails pace.

I fell for the hype. It's my fault, too. $60k (USD) for a car to make small trips around the neighborhood and city. Dumb on my part. Really dumb.

I'll be selling my MME and getting a small, economical "dumb car." I really hate this car.

In short, you can't just get in and drive this car. You have to plan your day and trips very carefully in order to not run out of charge or be late to everything. And the burden is not reasonable by ordinary standards.
All this after just a day of owning this car. See if you can sell this car and get something else. Nothing anyone says can sway you. I am sharing my experience not for you but for others. I own a 2020 Tesla 3 as well as the Mach E. The Mach E is perhaps the most fun to drive vehicle I’ve ever owned. I’ve taken a few out of state trips and have over 5000 miles on my car. I had a few issues with the phone as a key feature and with the DC fast charging initially. These problems are now resolved. I’m confident enough with the Mach E that I’m driving from the Los Angeles area to Dallas and then to Houston and back. I’m taking the Mach E dispite the fact that I have a few newer IC SUV’s to choose from. To others who have placed their orders, disregard all the nonsense you hear on some blogs. The Mach E is a great car, however you can’t go wrong buying a Tesla model 3 as well. I just prefer that MachE over the model 3.
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if you sell very quickly you probably won't lose a huge amount of money. good luck Life is too short to hate a car you have to drive and pay for. I can say my experience has been 180 degrees from yours.
My experience is really good also. Im from Arizona and as I pass gas stations, i looked at those people in line waiting for their turn to fill up expensive gas. It's so hot out there. I just plug mine every other night at home and never had to worry about gas level. I spent just $10.00 charging electrons after more than 500 miles of trip. And the best experience of all, I "smoke" ICE cars from stop.
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Well, the buyers remorse is strong at my end. After 7 months of excitement, I'm let down after a day of owning.

And several of my issues are my fault for ignoring reality and not carefully reviewing other writeups and opinions.

Quality is bad. Nothing works. Paint is crap. Interior doors show "body contact" marks very easily. Very little storage and the door storage is awkwardly designed and sloped. Panel gaps are inconsistent. Cheap feel overall. Lots of flimsy plastic on the outside. More than I expected.

That big screen and user interface is a distraction when driving. Audio skips and cuts out. Maps are garbage. Touchscreen is sluggish and poor design.

Charging network near me has more broken / inoperable stations. Range is bad, so I have terrible range anxiety. I failed to research that super-hot Florida weather is not good for any EVs. My fault on that one.

Everything is connected now. Need an app for this, need an app for that. The car is just not ready for mass consumption until they get range solved, get infrastructure built, and solve for slow charges. I also failed to research that even on super fast chargers, when you hit 80% it slows to a snails pace.

I fell for the hype. It's my fault, too. $60k (USD) for a car to make small trips around the neighborhood and city. Dumb on my part. Really dumb.

I'll be selling my MME and getting a small, economical "dumb car." I really hate this car.

In short, you can't just get in and drive this car. You have to plan your day and trips very carefully in order to not run out of charge or be late to everything. And the burden is not reasonable by ordinary standards.
I have had my Mach-E since March. I have had one plug and charge issue at Electrify America. I am in the middle of a 2000 mile trip that includes crossing the EVSE black hole of West Virginia, and I’ve not seen any of these issues. Your post makes no sense at all to me. I have learned how to actually create a charging fault on command prior to the latest update; set time of day charging then plug in the car at a different time and the EVSE will ping pong charging for a shot bit then stop creating a fault. Then at the set charge time it will charge just fine. Love mine and keeping it.
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I've loved my MME from day 1. The tablet controls are not particularly intuitive, but that's really the only complaint I can imagine having. The ride is powerful and fun, the car itself is beautiful, and charging has been a breeze. (Full disclosure: I bought the extended range battery set up, so I get 310-320 miles on a full charge, and I installed a charging station in my garage.) Bottom line is that I couldn't be happier!
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I had a not so subtle reminder of going to Costco to gas up an ICE. I filled up my 1963 T'Bird this morning when the pump shut off I was greeted with a charge for $66.60😳🤢
I absolutely love my Mustang Mach E😍
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Well, the buyers remorse is strong at my end. After 7 months of excitement, I'm let down after a day of owning.

And several of my issues are my fault for ignoring reality and not carefully reviewing other writeups and opinions.

Quality is bad. Nothing works. Paint is crap. Interior doors show "body contact" marks very easily. Very little storage and the door storage is awkwardly designed and sloped. Panel gaps are inconsistent. Cheap feel overall. Lots of flimsy plastic on the outside. More than I expected.

That big screen and user interface is a distraction when driving. Audio skips and cuts out. Maps are garbage. Touchscreen is sluggish and poor design.

Charging network near me has more broken / inoperable stations. Range is bad, so I have terrible range anxiety. I failed to research that super-hot Florida weather is not good for any EVs. My fault on that one.

Everything is connected now. Need an app for this, need an app for that. The car is just not ready for mass consumption until they get range solved, get infrastructure built, and solve for slow charges. I also failed to research that even on super fast chargers, when you hit 80% it slows to a snails pace.

I fell for the hype. It's my fault, too. $60k (USD) for a car to make small trips around the neighborhood and city. Dumb on my part. Really dumb.

I'll be selling my MME and getting a small, economical "dumb car." I really hate this car.

In short, you can't just get in and drive this car. You have to plan your day and trips very carefully in order to not run out of charge or be late to everything. And the burden is not reasonable by ordinary standards.
Interesting, bought mine in mid April, live in Southern CA put 7000 miles on it in 3 months never had any of the issues you described, drove to Utah, Vegas, and Flagstaff Arizona. Had no issues “planning” a trip. I was surprised by the number of charging station’s available. Originally bought it as a 2nd vehicle because I thought there would be issues with charging availability (there are none). Had a station Installed at home and only use DC stations when on the road (there are 9 within 3 miles of my house). Just curious, Where do you live (Alaska).Had no issues with fit and finish especially when compared to my aunts Tesla. Very happy with my purchase my other cars are a E350 and 535i no issues with the quality and a lot of fun to drive. I did however get locked out once using my phone and forgot my password. To date only issue I had. Some of the issues you stated eg “range is bad” and “cargo space” is simply inaccurate, vague and not true. Great car, great reviews, lots of compliments.
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all that after one day tho? I'm puzzled as to why you took delivery. As to charging infrastructure, you certainly had seven months to determine your charging needs and the state of the local network, that's on you.
.
Not a single one your complaints is found on my MME. The only issue is the phone as a key software is glitchy but I can understand that as there are so many different phones out there. I will never drive an ice in town again.
Same here, no complaints at all about my MME-FE purchased in Feb., PaaK is appears to be fixed, quality is great. My neighbor sells Porsche’s and he has high compliments for the fit and finish of the MME. Average range for me is now at 285. Got a juiceBox and Charging is so easy. EA stations when traveling always work and their friendly customer service helped me get it set up. Not sure why the dealer would even sell a vehicle from the lot with only a 35% charge. Yes, pushing the lock button disrupts the charge and creates an error message. Sorry, but all the complaints you mention just don’t add up in my book.
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All this after just a day of owning this car. See if you can sell this car and get something else. Nothing anyone says can sway you. I am sharing my experience not for you but for others. I own a 2020 Tesla 3 as well as the Mach E. The Mach E is perhaps the most fun to drive vehicle I’ve ever owned. I’ve taken a few out of state trips and have over 5000 miles on my car. I had a few issues with the phone as a key feature and with the DC fast charging initially. These problems are now resolved. I’m confident enough with the Mach E that I’m driving from the Los Angeles area to Dallas and then to Houston and back. I’m taking the Mach E dispite the fact that I have a few newer IC SUV’s to choose from. To others who have placed their orders, disregard all the nonsense you hear on some blogs. The Mach E is a great car, however you can’t go wrong buying a Tesla model 3 as well. I just prefer that MachE over the model 3.
THIS! Can we pin comment to the top?? HA. He's so spot on.
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THIS! Can we pin comment to the top?? HA. He's so spot on.
It's funny, I've bought dozens of cars and motorcycles over the years, Some I had buyer's remorse for some time during the ownership period, but not on the first day. WOW
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OK. Firstly, to everyone helping me out or replying: I'm sorry for being cantankerous and grouchy. I was partly ill-informed on the subtleties of EV ownership. And I do indeed drive more than most. It seems that EVs are best suited (for now) for more localized trips or trips along routes with easily-accessible high-capacity charging. Or where I can charge at home on 240v every night.

I have an electrician coming to install a 240v 50 amp L5 plug. But, alas, this is Florida ... So it's 2 weeks for just a quote.

The dealer says all patches and updates are applied. My car is on solid WiFi and shows no available software updates.

I've called all the EV charging station operators where I've had issues and opened tickets.

I've been in the Ford Pass app and the online/web version to ensure I've linked, updated, configured, etc. all that I need to do. Including having a credit card on file. I've had Ford Help Desk check over things. Including removing the app and re-installing. But no joy.

Just before writing this note, I went back to a DC fast charge station and tried again. Failed again. Both pedestals and both sides. Dunno.

And my other gripes about audio issues (which are documented from earlier owners) and the plastic feel of things still stand. For example: The black plastic trim near the bottom / road area of the car are pretty bendy. Yeah, I'm being overly critical.

But I come from a Ford family. And I've largely only driven Fords. I traded my Ford Edge ST for this. And I feel like I did a bit of a quality downgrade.

Sorry again, all. Fussy perfectionist syndrome with an unreasonable level of expectations. I should stop eating raw lemons for breakfast. ;-)
You said what you thought. That is fine.

I now have 10,500 miles on mine, since February, so I drive some distances, but not cross country drives of a thousand miles. I fly those trips.

But I regularly do 200+ miles in a day on a trip.

I love the car. I never want to own ICE again.

fwiw.
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OK. Firstly, to everyone helping me out or replying: I'm sorry for being cantankerous and grouchy. I was partly ill-informed on the subtleties of EV ownership. And I do indeed drive more than most. It seems that EVs are best suited (for now) for more localized trips or trips along routes with easily-accessible high-capacity charging. Or where I can charge at home on 240v every night.

I have an electrician coming to install a 240v 50 amp L5 plug. But, alas, this is Florida ... So it's 2 weeks for just a quote.

The dealer says all patches and updates are applied. My car is on solid WiFi and shows no available software updates.

I've called all the EV charging station operators where I've had issues and opened tickets.

I've been in the Ford Pass app and the online/web version to ensure I've linked, updated, configured, etc. all that I need to do. Including having a credit card on file. I've had Ford Help Desk check over things. Including removing the app and re-installing. But no joy.

Just before writing this note, I went back to a DC fast charge station and tried again. Failed again. Both pedestals and both sides. Dunno.

And my other gripes about audio issues (which are documented from earlier owners) and the plastic feel of things still stand. For example: The black plastic trim near the bottom / road area of the car are pretty bendy. Yeah, I'm being overly critical.

But I come from a Ford family. And I've largely only driven Fords. I traded my Ford Edge ST for this. And I feel like I did a bit of a quality downgrade.

Sorry again, all. Fussy perfectionist syndrome with an unreasonable level of expectations. I should stop eating raw lemons for breakfast. ;-)
Sad to hear all this. I like you drive a lot. I drive around 60 miles each way (120 a day) and have had 0 issues. I had a tesla before this, so my electric part was set, but quality is so much nicer then what I had before, model 3, one of the early models, got a good resale on it, but hell the door lines didn't even match lol. I have taken it on 3 out of state trips, have 8k on the car and I bought it in april and have ran in 1 bad charger.

Hopefully they get your infrastructure built. I don't use infrastructure unless we are eating at a restaurant on a long trip, otherwise it's 100% home. Always cheaper.

Breathe, step back and reanalyze after you get your surroundings In order, aka once you have your home set up, will you even be using outside charging? The body dings, agh! I had 1 to, I missed during delivery. Called and contact no luck. Shit happens I moved on, upset and determined it won't happen again, but o well.

Best of luck friend!
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