[LoganPNW]

I just saw that Consumer Reports removed its recommendation for the Mach-E based on very poor reliability scores just published from owner surveys from 2022. It is now a 1 out of 5 for reliability

I am supposed to take delivery of a 2022 Premium Mach-E in 2 weeks but now
am having second thoughts given these new rankings.

What do others think of the Mach-E now having the lowest reliability score?

See link for details.https://fordauthority.com/2022/11/ford-mustang-mach-e-loses-crs-recommendation-over-quality/amp/

 

[Willymy]

I have had my 2021 Premium Ext range since February 2022. Other than known sotware issues that have been fixed I have not had any problems that I would classify as a deal breaker

 

[RickMachE]

I just saw that Consumer Reports removed its recommendation for the Mach-E based on very poor reliability scores just published from owner surveys from 2022. It is now a 1 out of 5 for reliability

I am supposed to take delivery of a 2022 Premium Mach-E in 2 weeks but now
am having second thoughts given these new rankings.

What do others think of the Mach-E now having the lowest reliability score?

See link for details.https://fordauthority.com/2022/11/ford-mustang-mach-e-loses-crs-recommendation-over-quality/amp/

Did you read the entire article, or go to Consumer Reports? Did you read Ford's reply?

 

[Marcjacal]

I just saw that Consumer Reports removed its recommendation for the Mach-E based on very poor reliability scores just published from owner surveys from 2022. It is now a 1 out of 5 for reliability

I am supposed to take delivery of a 2022 Premium Mach-E in 2 weeks but now
am having second thoughts given these new rankings.

What do others think of the Mach-E now having the lowest reliability score?

See link for details.https://fordauthority.com/2022/11/ford-mustang-mach-e-loses-crs-recommendation-over-quality/amp/

my mme- gt is exactly one year but only 7000 miles old. Like previous responder, I’ve had software issues that are all resolved. Mechanically, so far, the car is great. No breakdowns, or problems at all. As far as regrets in purchasing it. There is range anxiety, and maybe fears about technology overtaking the car. As far as driving the car goes, this is the best drivers car I’ve owned. I like it, in every regards, more than I did my 2019 GT, performance level one. I can’t compare with others because I don’t own any other brands of EV’s. So far, I REALLY enjoy it.

 

[MachEbh]

Just under 10,000 miles on my 22 Premium Ext RWD, took delivery in April 22. No issues, love the car. Previously had a 2017 Bolt EV, fine car (until the battery fire risk), but no match for the Mach E, which is a far, far superior car in all respects. I was a lifetime GM customer until the Mach E showed up. Gamechanger. No regrets.

 

[Say Watt]

If it was built before June of this year, do not take delivery until they replace the High Voltage Battery Junction Box. They issued a software recall to add a warning before complete failure so you could get it to the dealer. Mine failed over a month ago. It is still at the dealer with no ETA.

 

[xgman]

I'm afraid to step on the gas pedal too hard for fear of sending my car to the junction box graveyard status. Not exactly a warm and fuzzy experience.

 

[Tony Shifflett]

I have had mine also a year. No problems whatsoever. None. Love it.

 

[BackToFord]

Mine is a 2021 Premium RWD extended range, delivered in July 2021. Just passed 13,000 miles. Like others, I LOVE the car — the nicest car I’ve owned in 40+ ownership years. Went through the recall for the poor sealing of the windshield and the panoramic roof - chalking that up to being an early adopter - a distant memory.

That said, the software recalls have been a major headache in that my servicing dealership seems to delay service requests, and then can’t seem to get it right on the first attempt. My car is technically through the software recalls, but the ability to receive OTA updates is inexplicably gone. I believe that the dealerships are poorly prepared to transition to an online selling model and a surge of new model recall business from EV customers they barely know.

Ford needs to address the junction box issue. I think they know that.

This too shall pass. I would advise you to proceed.

 

[jfundo]

I don't put any stock in consumer reports at all. Their science and conclusions and recommendations seem logical on the surface but their methods are flawed. I'm sure we can find flaws in the results that let to this determination.

 

[Ford Motor Company]

I have had mine also a year. No problems whatsoever. None. Love it.

So glad you're enjoying your Mach-E, Tony!

 

[JeffGo]

I had an extremely serious issue a year ago with my 2021 Job 1 MME, which resulted in the car stopping dead while driving and unable to start again. This happened twice (Oct & Nov '21), fortunately both times I was not on a highway and got mostly off the road. The first time, the dealership said "just a software issue" and did some updates. Two weeks later, it happened the second time. The parking actuator jammed the rear motor, requiring that to be replaced. I guess I was lucky that it was only in the shop for two weeks that time. My wife and I both suffered PTSD and became very hesitant to go anywhere where we might not be able to get out of traffic. Happy to say, that one year later, no further serious issues. (Disclosure: I don't drive that much, 5000 miles over 16 months)

The car was in the shop again in April-May to get BlueCruise working - 9 days. It never worked. Finally in July, that got sorted out. Now just some very minor annoyances that FordPass doesn't seem to be able to fix like incorrect address/phone number that can't be changed (by me, on FordPass, website, or by them) and trying to get my 1 year BC trial extended since I couldn't use it for the first 4 months after activation.

When CR made their initial reliability guesses, I scoffed. I don't know that I can recommend the car to others, but I do still like it.

 

[pdxjeffus]

I just saw that Consumer Reports removed its recommendation for the Mach-E based on very poor reliability scores just published from owner surveys from 2022. It is now a 1 out of 5 for reliability

I am supposed to take delivery of a 2022 Premium Mach-E in 2 weeks but now
am having second thoughts given these new rankings.

What do others think of the Mach-E now having the lowest reliability score?

See link for details.https://fordauthority.com/2022/11/ford-mustang-mach-e-loses-crs-recommendation-over-quality/amp/

One of the things about CR that you have realize is their method of conducting surveys. They only send surveys to "members". This, to me, could be a really small sample and not representative of the product experience. In their methodology statement they say "200-300 vehicles per model each year is typical". For me letting this small sample determine my purchases is not valuable. I also believe that their "members" are more critical and sometimes negatively biased than the average person. If you join, subscribe, to their publication you are a small part of the overall population. Just my 2 cents worth.

 

[Joshua]

I just saw that Consumer Reports removed its recommendation for the Mach-E based on very poor reliability scores just published from owner surveys from 2022. It is now a 1 out of 5 for reliability

I am supposed to take delivery of a 2022 Premium Mach-E in 2 weeks but now
am having second thoughts given these new rankings.

What do others think of the Mach-E now having the lowest reliability score?

See link for details.https://fordauthority.com/2022/11/ford-mustang-mach-e-loses-crs-recommendation-over-quality/amp/

Reserved 2021, RWD Ext range Premium, Sep 2021. Ford changed order to model year 2022, built and delivered May 2022. In the last 7 months have driven 10k miles in Texas summer heat (upwards of 100 lots of times) back and forth 300 miles to Dallas and locally in San Antonio with zero trips to the dealer for recalls or any service (other than my recent 10k recommended wheel rotation and battery cable check). I have had zero problems with this car and consider it handily the best and most fun car I have ever owned. Every ownership experience will differ and I regret that many other owners are reporting issues, but I plan to buy this car over again. I love it!

 

[JIm in TX]

I have a 2021 Premium, Infinite Blue Metallic, Black Onyx interior, RWD, ER Battery, Had it for 16 months and just hit 20,000 miles. I took it to the dealer for the 10K checkup and guess I will take it in for the 20K nonsense. I have had zero major issues. The only issues I have had have been software oriented and mostly nuisance things that eventually get fixed with an OTA. Have never had any issue with getting an OTA. I will unequivocally say that this is the most fun and exciting car I have ever owned and I have owned quite a few, actually on three different continents. Best I can recall I have had Fords, Chevys, Toyotas, Jeeps, BMWs, Mazdas, Buick, GMC, Cadillac and even a Freightliner. I will say that the dealer is one small notch away from useless and Ford's customer care without the dealer is poor. I am obviously an early adopter and with that comes some degree of tolerance for early glitches. I would not classify the readers of Consumer Reports (who are the only one's surveyed) as your typical early adopter. They would probably best fit in the late adopter class so they would have little tolerance to early life cycle inconveniences.

 

[Twr29]

I just saw that Consumer Reports removed its recommendation for the Mach-E based on very poor reliability scores just published from owner surveys from 2022. It is now a 1 out of 5 for reliability

I am supposed to take delivery of a 2022 Premium Mach-E in 2 weeks but now
am having second thoughts given these new rankings.

What do others think of the Mach-E now having the lowest reliability score?

See link for details.https://fordauthority.com/2022/11/ford-mustang-mach-e-loses-crs-recommendation-over-quality/amp/

I have MME 2021 #6000. I have 28k on it and received in on 2/15/21. Premium extended range. I haven’t had any big problems with it. Minor glitches from time to time. Problem resolved it self after the next drive generally or next. My biggest issue was having the Mobile Charger go out. Trying to get a replacement took awhile because on one knew what the part number was and dealers didn’t carry it. I was reimbursed and I bought a spare.
I would say 90% of consumer issues are associated with the Ford Dealerships and 10% is getting the right person on the phone from Ford Electric decision. Corporate got a message from my MME that said it was not operating and they contact me ASAP. I didn’t have a problem, It was a glitch on their end, but I was impressed that the reached out to me.
I /we love our Premium Extended Range MME 99% of the time!!!

 

[BilLongua]

I just saw that Consumer Reports removed its recommendation for the Mach-E based on very poor reliability scores just published from owner surveys from 2022. It is now a 1 out of 5 for reliability

I am supposed to take delivery of a 2022 Premium Mach-E in 2 weeks but now
am having second thoughts given these new rankings.

What do others think of the Mach-E now having the lowest reliability score?

See link for details.https://fordauthority.com/2022/11/ford-mustang-mach-e-loses-crs-recommendation-over-quality/amp/

12,000 miles and a year in and I’ve had zero issues. Annoying stuff with Electrify America, but the car is great. I drive it hard sometimes, no battery or other issues.

 

[MachDrive]

I got my MMe4X Premium in March 2021. I have about 23k miles on it now. Overall, I’m very happy with my car. I enjoy my MMe so much, I recently added Ford extended warranty to my vehicle 8 yr/125k miles.

I expected some issues being a first year of a new architecture. Here’s what I’ve encountered so far:

• Loose bolts recall (10-min fix)
• winshield/glass roof seal recall, 2 days at the dealership.
• Plug & charge issues early-on. OTA fixed that.
• OTA got stuck at 1.7.1, required three days at the dealership. But got BlueCruise installed at that time. OTA updates working fine ever since.
• PaaK misbehaves sometimes. Have to pick up my free 2nd keyfob on my next service visit.
• written notice my car may have the contactor issue. OTA update for this installed.
• One other thing I have an open case with Ford, sometimes there’s a strange tapping/knocking noise on right turns from a stop. Will have this looked into at my next service visit.

With this list, I see how it has lost some ground in ratings. Newer 2022/23 MMe have all these issues sorted. So the recommendation could return.

Zero cost for all this work. The two 10k scheduled maintenance has cost me $65 total.

 

[sijuki]

I just saw that Consumer Reports removed its recommendation for the Mach-E based on very poor reliability scores just published from owner surveys from 2022. It is now a 1 out of 5 for reliability

I am supposed to take delivery of a 2022 Premium Mach-E in 2 weeks but now
am having second thoughts given these new rankings.

What do others think of the Mach-E now having the lowest reliability score?

See link for details.https://fordauthority.com/2022/11/ford-mustang-mach-e-loses-crs-recommendation-over-quality/amp/

Have had mine for 6-1/2 months, over 18k miles. Had an issue the first weekend that was resolved by a software update. Nothing to worry about. I've taken from full to empty and back from 0 to 120. Through dry and snow. I plan to find the issues if they are there. 2022 mach-e gt premium.

Also I don't remember the last time I cared about what Consumer Reports thought about anything.

 

[Burton225]

I don't put any stock in consumer reports at all. Their science and conclusions and recommendations seem logical on the surface but their methods are flawed. I'm sure we can find flaws in the results that let to this determination.

The HVJB issue is sufficient reason for the CR rating. Plus the way they are handling the issue is unacceptable.