Poll: How many days was your Mach-E with the dealer to repair warranty software problems

bbachrac · Jul 21, 2023

I have had a 2021 California Rte1 and now a 2022 Premium. Both cars have had warranty software problems requiring dealer service.
In all cases, the dealer has had the car for 1 and 2 weeks to make the required changes

Note that Hardware module/software problems or faults show up in the vehicle log accessible to the dealer service advisors.

rwillitt · Jul 22, 2023

2022 GT, owned 1 year, 0 (zero) days in for service issues.

bbachrac · Jul 22, 2023

Thanks for note. I added to the survey entries for no software related visits and checking the vehicle fault log. The engineering does have fault tolerance for critical functions.
Glad to learn your car has been performing well.

How many days was your Mach-E with the dealer to repair warranty software problems

Less than 1 Business week (1 or more times)

1-2 Business Weeks (1 or more times)

3 Business Weeks (1 or more times)

4 Business Weeks (1 or more times)

more the 5 Business Weeks (1 or more times)

No Software Service Visits but checked software fault log

Never had dealer service check software fault log

Poll: How many days was your Mach-E with the dealer to repair warranty software problems

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