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This has actually been discussed quite a bit, Many people have identified configuring PAAK as stopping the puddle light functionality, knowing this I paid special attention to it before and after configuring PAAK. BEFORE the puddles lights and the welcoming lights worked EVERYTIME I approached the car(car is setup and autolocks every time), now neither the puddles lights nor the welcome lights work when I approach the car. What others have suggested that works is to disable the PAAK. I'm going to try this and willing to bet they'll start working after that.
I only use PAAK (fob stays home) and phone stays in my bag. The other night it was dark as I left work. Saw the rear light of my MME glow when I was 20-25 feet away, so I knew I was connected, and then I saw the pony on the ground! Makes me wonder if the pony always showed but it was too light outside to see.
 

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This has actually been discussed quite a bit, Many people have identified configuring PAAK as stopping the puddle light functionality, knowing this I paid special attention to it before and after configuring PAAK. BEFORE the puddles lights and the welcoming lights worked EVERYTIME I approached the car(car is setup and autolocks every time), now neither the puddles lights nor the welcome lights work when I approach the car. What others have suggested that works is to disable the PAAK. I'm going to try this and willing to bet they'll start working after that.
The pony shows up with PaaK, i just went to my MMe to plug it in for a charge, and there it was, running out of the brush:
5747
 

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I only use PAAK (fob stays home) and phone stays in my bag. The other night it was dark as I left work. Saw the rear light of my MME glow when I was 20-25 feet away, so I knew I was connected, and then I saw the pony on the ground! Makes me wonder if the pony always showed but it was too light outside to see.
I've actually been keeping track since enabling PAAK. If the phone is not with me (I seldom carry a phone) the puddles lights work it would appear almost all the time. When I have the phone with me, they seldom illuminate.
 

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As an update: disabled the Phone As A Key, and the puddle lights work every time now. Thats the last straw for me with PAAK!

Also, hearts out to those waiting for delivery and having new supply chain related delays. It’s a great and fun car. Quirks like this one are all manageable learning experiences!
Wonderful learning so much about a vehicle that is nearly Jetson era. Keep these lessons coming! I take note and keep pictures needed. Helps the Old Goat memory.
 

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My puddle lamps (which are way cool) seemed to quit functioning about the same time I enabled PAAK. Tried it last night in my dark garage approaching with just the key fob, and still nothing.

Tried chatting with a “Ford Guide” through FordPass — he transferred me to a “technical specialist” who suggested calling Ford Marketing’s 800 number, “since the Mach E was such a new model”. Worked through the phone menu selections to talk to a customer specialist who would handle a question about “a model you currently own”. After having to describe what a puddle light was (!), their suggestion was to drive to a dealership. Things seem to be flowing downhill — feeling like we’re out there on our own, friends😀

Does anyone have a suggestion? Is it time to turn off and walk away from PAAK?
🙄👎🏻
 
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