[azchump]

I have the same problem that has been happening for months. It seems to happen every time there is a software update. It is really frustrating. It has also affected the auto seat position too. I usually play with the software app in the car. I have not talked to the dealer about it.

 

[azchump]

Just horrible. Cannot load my profile. Stuck on Guest. Unlinked and relinked FOB, PAAK, pressed seat buttons, attempted to change in settings. Nothing works. So frustrating....how much did I pay for this car.....and it can't load a profile?? So many many many stupid issues like this. Still. Let's go, Ford! Get your shit together. You're a legacy co!

see if there is a software update. that seems to fix my problems.