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Premium Member
2018 Fusion Energi Burgundy Velvet Platinum
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Discussion Starter #1
The same day that my order was placed by the dealer and I paid the $500 order deposit, Ford credited the credit card that I had used for my reservation deposit. FAST service.
 

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Mine was the next morning. Ford’s fine print states its the individual Card companies refund policies that dictate when you will see the refund.
I haven’t heard of anyone not getting their reservation money back, either when canceling or converting to orders. Have you?
 

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Premium Member
2018 Fusion Energi Burgundy Velvet Platinum
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753 Posts
Discussion Starter #4
Mine was the next morning. Ford’s fine print states its the individual Card companies refund policies that dictate when you will see the refund.
I haven’t heard of anyone not getting their reservation money back, either when canceling or converting to orders. Have you?
Not so far, I wish every company was as prompt as Ford
 

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I just realized that I also received my refund on the same day that I placed the order. It was almost like a swap. $500 for the order and then refund of $500 for reservation. It was very fast.
 

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I got my refund within a few days but they have not been charged the $500 for the dealer. He never asked me for my card information when I talked with him on the phone and his email to change my order. I assume they have it on file from Ford and will eventually charge me. Is it required or up to the dealership?
 

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I got my refund within a few days but they have not been charged the $500 for the dealer. He never asked me for my card information when I talked with him on the phone and his email to change my order. I assume they have it on file from Ford and will eventually charge me. Is it required or up to the dealership?
Did you get the confirmation e-mail for your order? Does your order have a green checkmark next to dealer acceptance when you logon to Ford.com? If so, you should be set.
 

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Premium Member
2018 Fusion Energi Burgundy Velvet Platinum
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753 Posts
Discussion Starter #9
God, grant me the serenity to accept the things I can not change.
The strength to change the things that I can
And the wisdom to know the difference
 
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