[Kacijt]

Has anyone had any issues with the wireless charging pad??

 

[Tony Shifflett]

My phone gets hot, that's it.

 

[Printer’s Ink]

My phone gets hot, that's it.

Second that. Works OK, but the phone does get hot. Apple 12 Mini.

 

[Wonj]

I have an iphone 13. The phone starts charging when I set it down but within a minute or two it stops charging. Don't know why it isn't able to continue charging. Frustrating.

 

[MackAttack444]

Same issue; only charges for short time then I have to reposition to get connection back. Maybe has to do with size? Only marginally better with case off.

 

[Summerlin Bob]

I have a Z Fold in a thick case, so it doesn't charge

 

[Santi25]

I have an iphone 13. The phone starts charging when I set it down but within a minute or two it stops charging. Don't know why it isn't able to continue charging. Frustrating.

Same here with an iPhone 12, very frustrating!

 

[TaxMan]

I noticed that same issue the other day with mine. Would charge for a short period, then stop. If I picked it up and set it down again, it would start to charge. But then stop again a short time later. Super weird. Anyone at Ford have any information on this?

 

[Mr Big H]

My phone gets hot, that's it.

iPhone 11, certainly, it does get hot but charges well.

 

[MMEmax]

Iphone 13 and same issue - charges for a minute or so then stops charging. I Have the car at a dealer today for multiple issues of which this is one. I will post if i learn of anything.

 

[JeffGo]

There are updates for this issue.

 

[Tony Shifflett]

What kind of updates?

 

[Ford Motor Company]

I noticed that same issue the other day with mine. Would charge for a short period, then stop. If I picked it up and set it down again, it would start to charge. But then stop again a short time later. Super weird. Anyone at Ford have any information on this?

Hey there! I can look into your Mach E's wireless charging pad concerns on my end. Will you send us a message with your VIN and dealership info?

 

[JeffGo]

What kind of updates?

This is one of the TSBs, I am sure there was an earlier one or two that covered earlier builds.

TSB 22-2141 Wireless Accessory Charger Inoperative/Poor Performance

Action: Follow the Service Procedure steps to repair vehicles that meet all of the following criteria:
• 2021-2022 Mustang Mach-E
• Built on or after 30-Sep-2021
• Wireless accessory charger inoperative or poor performance with Apple™ iPhone 12 and 13 models

 

[MMEmax]

I got my car back from the dealer. the wireless pad still only charges intermittently - phone gets hot too. Dealer saw the TSB but my car is an earlier build. we are working with Ford to see if it is it may apply to earlier builds.

 

[MMEmax]

My dealer said that the TSB 22-2141 for cars built after 9-30 will not work on my earlier build even though it sounds exactly like the issue we are all having. Seems to be Iphone 12 and 13's inn particular. I have asked them to discuss with ford. if anyone else has found a solution please advise.

My outreach to the Ford rep in this thread turned out to be useless. Nice person but after forwarding me to a concierge person - that person wanted to send me to my dealer. The classic Do-Loop with no solution.

 

[Tony Shifflett]

Just so I am clear. My phone charges well and fully. It just gets HOT...

 

[Ida_pr]

I do have an Iphone 12 and have the same issue. I need to use a cable because it will charge for one minute and stops charging. Pretty annoying.

 

[nhlapc2]

Within a month or two after delivery, my charge pad went out completely. Dealer replaced it and while working, it's super slow. More power with a cable in USB port.

 

[MMEmax]

Finally - Just heard from my dealer - New SSM issued today see below - wireless phone charger in 2021-2022 Mach-e may not work for Iphone 12 and 13 users! No suggestion of a hardware or Software Fix! Just Pound sand !
New Class action suit?